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Bershka Returns

Company NameBershka
Return Time Limit30 days
Refund Time30 days
Return LabelRequired
Original PackagingRequired
Return AddressRead below
ExceptionsTights, socks, earrings, headbands, and other hair accessories

Bershka is one of the grand multinational clothing retailer companies having a presence in about 71 countries of the world. Its first store was opened in 1998 and now it has more than 1000 stores in these 71 countries.

Bershka is one of the fastest-growing multinational clothing retailers and is very much popular with its international customers. The retailer offers varied clothing items for both men and women. Besides apparel products, it also offers other accessories like belts, bags, and jewelry items.

Bershka Returns

Generally, you will not need to return any of its clothing items or accessories but if you are up to a return then the site has a great returns policy.

Bershka Returns Policy

Though most of the items are returnable however return is not available for some health and hygiene products like tights, socks, earrings, headbands, and other hair accessories. Also, if your item is soiled or tainted with makeup or any odor then such product will not be refunded.

You have 30 days from the date of purchase to return your goods and you can return them via two means – in-store or drop-off return.

In-store return is simple and instant. You just need to bring back your goods to any of Bershka stores (but the stores must have the department of your stuff i.e., bring men’s clothing to a men’s clothing store) along with the receipt. The store staff will be happy to return or exchange your stuff.

For initiating a drop-off return, repackage your item with great care and with original labels and invoice. After repackaging fill in the returns form and bring your unwanted goods to one of the nearest drop-off points. Unfortunately, this return option is not valid for cash on delivery orders and you must return these orders in-store.

Finally, Bershka has one returns policy for the UK and international returns.


Bershka Returns

If you want to return your item or defective product, then return the parcel with its original labels and packaging after filling in the return form and sending it to your nearest drop-off location. You have also the option to return your goods in any of the Bershka stores.

After the approval, your refund will be notified via a confirmatory email and you will be refunded according to the original payment method.

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    My daughter and I visited your store in Edinburgh in October and we loved your store. We live in Aberdeen, so this was a new experience for us. We purchased a number of items and I have since purchased online for my daughter’s Christmas. However on Saturday evening my daughter wore brown corduroys for the first time out for a family meal. When she sat down at the table the zip split open. She is 15, so as you can imagine was very embarrassed and she sat with her jacket covering her. I examined the zip when we got home and there is a bit missing in the teeth of the zip. She was very disappointed as was I, since this is the first time she worn them and I have also purchased the same corduroys in blue for her Christmas. We would appreciate your feedback on this.

    Many thanks

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