Femme Luxe is a quality women’s clothing brand that not only operates in the UK but it also has international business operations. This premium women’s clothing retailer offers quality clothing for women like tops, bottoms, loungewear, dresses, and much more.
Clothing items of the Femme Luxe brand are quite popular with a majority of UK ladies because of their quality and affordable prices.
In addition to its economical merchandise, Femme Luxe also offers a great refund policy and if you want to return any of its products from any part of the world then you can do it.
Femme Luxe Returns Policy
Though you can return a majority of the items but however the following are some exceptions.
- Returning Items must not be worn and must not be washed under any circumstances.
- Items with false tan, make-up, or any other stains will not be accepted for return or exchange.
- Beauty products and pierced jewelry are non-refundable goods.
- Underwear and swimwear can only be returned if the hygiene seal has not been removed.
- Shoes must be tried on indoors.
- Returning items must have all tags attached.
- If you’ve lost your postage tracking receipt then the company will not refund your goods.
- And replacement orders are non-returnable and non-refundable.
You have to initiate your return process within 14 days of the date of receipt. For a return, create your return label on the website and fill out the delivery note. After this, send your return parcel along with the delivery note and returns label via Royal Mail service. Your returning items must be in original packaging with attached tags and retain your postage proof with you for receiving the refund.
All returns are received within 14 days at the warehouse and after the arrival of your return parcel; they will notify you via a confirmatory email. After the email, 3-5 days are needed for crediting your refund.
Finally, you have to cover your return shipping charges and you will receive a full refund as per your original payment method.
Femme Luxe Returns
The clothing brand not only sells its quality garments in the UK but its products are popular with its international consumers as well. The brand offers the same returns policy for both its UK and international consumers.
If you want to process your return then you must fill out the returns section of your delivery note and create a return label. After this, pack your parcel carefully and send it to Femme Luxe via Royal Mail service. The Royal Mail service will deduct an amount of 2.50 pounds.
Once your return parcel arrives in the warehouse then you will be notified via email. Usually, your refund process will be completed within 3-5 days and you will receive a full refund as per your original payment method.
For more information, please visit https://femmeluxe.co.uk/pages/returns-faqs.html