|Return Time Limit||365 days|
|Refund Time||14 days|
|Return Address||Read below|
|Exceptions||Shoes with dirt or other conspicuous marks|
Footway is the popular UK footwear retailer that offers quality shoes for men, women, and kids at reasonable prices. The brand’s product catalog contains more than 30,000 shoes!
The company is one of the favorite shopping destinations of UK citizens as it offers quality shoes at reasonable prices. Footway has partnered with top footwear and lifestyle brands like Puma, Superfit, addidas, and the like and sells their footwear on its platform. Besides its quality products, the site also has an amazing customer service team and you can instantly contact the team via its website.
Besides, if you are not satisfied with any of its products then you can return as the brand has a supportive returns policy.
Footway Returns Policy
All items are acceptable for a return but you must return them in original packaging with all tags attached. Besides, don’t try your shoes outdoor if you intend to return them as shoes with dirt or other conspicuous marks are not accepted for refund or exchange. For the products purchased from the Footway website, you can return them within 365 days of the delivery.
If you want to return any of the products bought from Footway, then simply pack the products in original packaging and fill the return form. After filling, place the return form/label with the return parcel. Now, send it to Footway via any recorded mail service. After 365 days, Footway may or may not consider your goods for return. Besides, if someone is observed for repeated returns then the brand will not accept the return in future and may close down his/her account permanently.
If you want to initiate a Footway return then you must return the parcel with its return label and original packing within 365 days of the delivery. Besides, the product must be unworn and in the original condition.
After the arrival of your parcel at one of the Footway warehouses, your refund will be processed within 14 calendar days but it is most likely that you will receive your refund much earlier as per your original payment method.