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Wallis Returns & Refunds

Company NameWallis
Return Time Limit14 days
Refund Time2-3 days
Return LabelRequired
Original PackagingRequired
Return AddressRead below

Wallis was launched in 1923 and 1940; the chain had 25 shops all over the UK. Now the chain owns 134 stores and 126 concessions across the UK and Republic of Ireland. The brand sells quality women’s clothing items like tops, jeans, knitwear, dresses, trousers, casual wear, and much more. Besides, Wallis also offers comfortable footwear and makeup, skincare products, beauty products, jewelry items, and other accessories.

Besides offering amazing and stylish apparel and other products, the brand also has huge discount offerings at any time and you can avail of these lucrative discounts by visiting the sale section at its website’s homepage.

Wallis Returns

Though you may not find a reason to return any of its products if you want to return your merchandise for whatsoever reason then you can return your goods as the brand offers a supportive return policy.

Wallis Returns Policy

If you need to make a return from within the UK, then you can return your goods without any cost but for International consumers, this facility is not applicable and they have to bear the shipping charges of their return parcel (s).

Initiating return is simple at Wallis as you can avail of a range of FREE and easy ways to return including contactless collection from your home. Wallis offers the following return options.

  • FREE UK Returns via ASDA to you
  • The FREE UK Returns via In Post Locker Drop Off
  • FREE Returns via Post – Hermes
  • The FREE UK Returns via myHermes Collection from Home – Hermes
  • FREE Returns via Post – Royal Mail

If you are residing in the UK then you can initiate your return by clicking any of the options (at the return page of the website) and all instructions will become available to you. While the UK Returns is free but for international returns, you have to pay your return shipping charges besides using a trackable postal service so that you can be able to get your refund.

It is important to note that if the returning items are used or worn, or items returned do not match what you ordered, then Wallis may withhold refunds and block your account from placing orders in the future.

Finally, all the returns must be claimed within 14 days of purchase and after 14 days you can’t claim any return.

Wallis Returns

If you want to return your item, then choose any of the above returning options if you are a UK citizen or send your parcel via a recorded mail service if you are living outside the UK. In either case, you have to keep your postal proof safe until you get your refund.

After the arrival of your parcel at the Wallis, you will be notified via email. After the arrival of your return parcel at the brand’s warehouse, your refund will be made within 2-3 working days but the refund may take up to 14 days.

Wallis Refunds:

Wallis offers full refunds for items that are returned in their original form and in acceptable condition. If your refund is delayed more than 14 days after being confirmed, you can contact their customer service to help expedite the process. Use this link to get their contact information

For more information visit

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[Updated – August 2022]


  1. SM Ariss

    I order a dress and trousers from. Wallis need to send both back I don’t have a printer nor can I get too a post office to print one off or a library I live remote
    I will send it back my self pay the postage however I’ve told Wallis they will refund me however they don’t give a address to return also no phone number which is so bad .

  2. Barbara Marshall

    This is a nightmare. I’m truly fed up. The site and the returns page is useless. All this because they sent me completely the wrong garment. Now it thinks I’ve already sent that. I have not but I’m beginning to think the media would be interested in this total mess up.

  3. Sandra Watson

    Dress returned to you by Hermes on 6/9 2021. Still no refund of
    F £45:50p. Order number YUJ100201074. Hermes receipt numberP2083970. E mail address had a wrong letter in it. Correct email is thomaswatson3@ It went through as I would appreciate this refund as soon as possible. Sandra Watson, 134 Cumbrae Drive Falkirk FK14AW. Tel. 01324634907 Mob 07539838167

  4. Margaret loughran

    I have been trying to return a dress to you, but the label won’t print, very frustrating, can you please print off one and e-mail it to me so that I can return it to you. Regards Margaret.

  5. Valerie Didcock


  6. pauline skidmore

    I am waiting for a refund to be sent , order date 2/8/21 order number
    YUJ 100146009. Please can you refund asap.
    the phone number you have put on your website 03449840266
    there is no answer. !!

  7. Janet mcgrady

    My name is Janet Mcgradyxx order number is #2421 trying for hours cannot get a return label. Fed up please I would like to order from Wallis but will I always have this problems

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