| Company Name | Uniqlo |
| Return Time Limit | 30 days |
| Refund Time | Within 15 days |
| Return Label | Required |
| Original Packaging | Required |
| Return Address | Read below |
| Exceptions | Inner/underwear categories |
The meaning of the word Uniqlo is hidden in itself. To clarify, Uni means unique and qlo means clothing. Uniqlo exclusively comes under the clothing and clothing industry. It produces T-shirts, Jeans, and informal dresses for both men and women. Uniqlo designs manufacture and trades the garments through outlets to customers. The return policies for this brand are very simple and are reachable to the customers. Below is the information regarding Uniqlo returns.
Uniqlo return policy:
If customers are not happy or satisfied with the purchase, they can return it within 30 days from the date of purchase with some terms. For example, You must have the original bill, original tag or label, disbursement slip, credit or debit card used, and you shouldn’t use or wash the product. Please note that the products which come under the inner/underwear categories are not eligible for return or refund.
The customer can directly return the products to a UNIQLO store. For in-store returns, along with the original bill, you must give the reason for the return and clarify whether you want to return or exchange. However, if you have purchased through Paypal, you can only get a refund if you send your item via post to the warehouse (In-store return is not available).
Also, remember if you have purchased an item in-store, you have to return it in-store too.
Uniqlo returns:
You have 4 options to return your item to Uniqlo. One is using Hermes ParcelShop. To return via ParcelShop, fill in the return section on your delivery note and attach the myHermes return label to your package. Then proceed to give it to a ParcelShop near your location. If you use Collect+ or post, you will have to pay for the return (Uniqlo only pays for MyHermes returns).
Once your item is returned, you will be notified and you will receive your refunds in 15 working days.
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[Updated – August 2022]
I have the same issue, there is no returns form
Hi, I have received no returns form with my parcel either.
I have been trying to return an item for the last two weeks. Everyone seem to be passing the bug.
I bought it from UK. I have the invoice from online but I received no returns form with my parcel. How am I going to return it? When I typed in my order number from the invoice, it did not recognise it. I was informed that I must have purchased it from Uniqlo USA or Canada. They have no record of it. It is definitely UK as that is what shown on my invoice which I printed from my email.