IKEA returns

IKEA Returns-IKEA Logo

 

IKEA is a popular multinational home furnishing brand which was founded in 1943. You can find whatever home accessories and kitchen appliances your heart desires at IKEA. It is most well-known for its affordability. Most importantly, it is a place where allows you to return your products within 365 days! Isn’t it amazing? Read below to find out more about IKEA returns.

IKEA returns policy:

When purchasing from IKEA, you have 365 days to make sure you love what you buy. As a result, If you’re not happy with the products (including the ones you assembled) or in case you change your mind you can simply return them.

Please note that the customer is responsible for all the costs of the return process unless the product is faulty or not as described. However, if your product is in a resalable condition you could request a refund and IKEA will refund the money to the original payment method. Just remember you couldn’t get a refund on perishable products, custom-made products, and food or drinks.

IKEA may also demand proof of purchase or the original packaging. So, it would be wise to contact customer service in advance.

IKEA returns:

You can return the products by going to IKEA stores or Order and Collection points or even request a pick-up. But, you can only ask IKEA to collect your product if your address is where the product was first delivered to. The cost of this service is also around 25 pounds.

In-store return

Find information about your local stores here.

Order and Collection points return

Find information about Order and Collection points here.

Online return

If you would like to make your return request online, go to Manage & track my order page or directly contact IKEA support for help.

 

You can also read about Argos returns on our website.

 

6 replies on “IKEA returns”

  • Hello order number 1195954515, i would like to return these items as they’re too small for the desired use

  • IKEA in the UK the BIGGEST CON ever. Their “return” policy is against the British law and their awful and arogant customer service tell you as many lies as they want to. They removed any email address from their website to avoid being contacted directly by customers. AWFUL company, disgusting Customer Service. They say you cannot return an item if it is not in an original box (sic!) although it is in original plastic and has not been used at all! This is an absurd and outrage.

  • Hi order number 1133931232,

    I bought a bed but would like to return for a new design.

    I do not have the original packaging, but would like to ask if this an be accepted into the sales section.

    Looking forward to your response
    Lola

  • Hi,

    I bought a bed but would like to return for a new design.

    I do not have the original packaging, but would like to ask if this an be accepted into the sales section.

    Looking forward to your response
    Lola

  • Order No: 1191905618

    Could I receive a Returns address label please and details of where I can take the item for returning to you for refund.

    I am returning x4 scatter cushion covers (no filling) as they do not blend with existing cushions. Many thanks

    LUCINDA HOWARD
  • I have had my kitchen units delivered today. The order number is 1126231836. One of the products is damaged and has been taken back by the delivery service. The reference number for the damaged product is METD
    20205519 ( Ringhult units – light grey)

    MRS JENNIFER CHOUDHURY

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