IKEA returns

IKEA Returns-IKEA Logo


IKEA is a popular multinational home furnishing brand which was founded in 1943. You can find whatever home accessories and kitchen appliances your heart desires at IKEA. It is most well-known for its affordability. Most importantly, it is a place where allows you to return your products within 365 days! Isn’t it amazing? Read below to find out more about IKEA returns.

IKEA returns policy:

When purchasing from IKEA, you have 365 days to make sure you love what you buy. As a result, If you’re not happy with the products (including the ones you assembled) or in case you change your mind you can simply return them.

Please note that the customer is responsible for all the costs of the return process unless the product is faulty or not as described. However, if your product is in a resalable condition you could request a refund and IKEA will refund the money to the original payment method. Just remember you couldn’t get a refund on perishable products, custom-made products, and food or drinks.

IKEA may also demand proof of purchase or the original packaging. So, it would be wise to contact customer service in advance.

IKEA returns:

You can return the products by going to IKEA stores or Order and Collection points or even request a pick-up. But, you can only ask IKEA to collect your product if your address is where the product was first delivered to. The cost of this service is also around 25 pounds.

In-store return

Find information about your local stores here.

Order and Collection points return

Find information about Order and Collection points here.

Online return

If you would like to make your return request online, go to Manage & track my order page or directly contact IKEA support for help.


You can also read about Argos returns on our website.


1 reply on “IKEA returns”

  • I have had my kitchen units delivered today. The order number is 1126231836. One of the products is damaged and has been taken back by the delivery service. The reference number for the damaged product is METD
    20205519 ( Ringhult units – light grey)


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