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Regatta Returns

Company NameRegatta
Return Time Limit28 days
Refund Time14 days
Return LabelRequired
Original PackagingRequired
Return AddressRead below
ExceptionsSwimwear products

The regatta is one of the great apparel brands that operate in the UK. It is more like a clothing superstore that offers quality clothing for men, women, and kids. Besides dresses, the brand also sells casual wear and playsuits like swimwear. And also you can shop your favorite footwear from this clothing platform.

The regatta is one of the most popular clothing brands across the UK for its satisfying merchandise and is, therefore, Regatta is one of the favorite shopping destinations for a majority of UK citizens.

Regatta offers a 100% guarantee. However, if you are in any way dissatisfied with the goods you ordered for any reason, then the brand will give you a full refund.

regatta returns

Regatta Returns Policy

If you need to make a return, then you have to fill out the returns section on the front of your delivery note and then place this returns section in your return parcel. After this, you need to pack your return parcel carefully and send it to a nearby myHermes location. You have to initiate your return process at the 28 days of purchase.

All items can be returned except for health and hygiene products like the brand does not offer a refund for swimwear products unless the hygiene strips and tags are in place. Also, no refund is applicable for face masks due to hygiene reasons. Besides, you can return those products only which are bought on the website, and for the products purchased in stores, they must be returned to the same store.

All returns are processed within 14 days and after 14 days, if you do not get your refund then you must contact the support team of the website.

Finally, if you want to return a faulty or defective item then Regatta is responsible for arranging for a full refund. 

Regatta Returns

If you want to process your return then you must fill out the returns section of your delivery note and then pack your parcel carefully. After this, you have to drop your returns parcel at a nearby myHermes location. Once your return parcel arrives in one of the Regatta warehouses then you will be notified via email.

Usually, you will get an email notification within 2 days of your return and in total 14 days are required for a complete refund in your original payment method.

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[Updated – August 2022]


  1. Nick

    The returns section of the Regatta website is not working. Please advide I need to return 2 items as I have already bought them in the size that fits me.

  2. Carol Spinks

    I need to return a swimsuit ordered through Debenhams – all tags and hygiene strip still in place so returns and refunds should be honoured . Packing note clearly states “to print off your FREE returns label visit ….”. The address takes me to the main Regatta site as the address given does not seem to exist. I fill in my details then find I have to pay to return the goods – £3.60. Second class postage at a post office would cost less than that. Surely you cannot advertise FREE returns label then have to pay for it? I have also emailed customer service at Debenhams.

  3. M Hobson

    I need a free returns label for order no. 32268057 dated5/3/22 received from Regatta Great Outdoors . Ordered via Debenhams.

  4. Lovelybegum

    Rubbish survive.. No return level with the order , when you go to the website it charge £4 to return plus it’s not order no not matching 😡😡😡😡

  5. Linda Salisbury

    Need to return regatta jacket bought through Debenhams. I have tried website given for returns in the packing note but it says not a valid address? How can I print my return label please?

  6. Harbhal

    Need to return jacket buy threw Debenhams but when I go to the website it says order no no match I tried both Debenhams and regatta one please advise me how I can return?

  7. Geoff Poulton

    There was no delivery note with my parcel and thus no. Returns label. Trousers advertised as all short inside leg as 29 inch but those sent were 30 inch.
    I shall not use this compqny again

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