Pandora is one of the best and the most engaging jewelry brands in the UK. The company sells a variety of jewelry products like earrings, bracelets, necklaces, rings, cultured pearls, diamonds, artificial stones, gemstones, and much more.
The jewelry company facilitates its customers in every possible way as it offers plenty of information about jewelry items, a guide for selecting the right sized bracelet, discounts, and swift delivery.
Besides, if you are not delighted enough by any of its products then you can return as the brand has a supportive returns policy.
Pandora Returns Policy
All items are acceptable for a return or exchange except gift cards or the products purchased from a physical Pandora Store (you can return the product only if it is purchased from Pandora Website). For the products purchased from the Pandora Stores, you can return them to the original store within 30 days of the purchase. Besides, you must return the items in original packaging with labels and a filled return form (the return form or label can be downloaded from the website.
Pandora encourages its customers to use the services of ‘Royal Mail tracked returns’ for a return as you will be updated throughout the returns stages by this recorded mail service.
For initiating a return you have to include your returns label in the return parcel and simply write on the bottom or reverse of the invoice stating you would like to receive a refund. On arrival of the return to Pandora, your refund process may take up to 14 working days; however, the company strives to process the refund within 7 working days.
The returning item must be unworn and in saleable condition with the original receipt. Pandora offers free returns, however, ‘Royal Mail Service’ will cost you the shipping charges for your return that may vary according to your return parcel.
Finally, if you want to return a faulty or defective item then you have to follow the same procedure.
If you want to initiate a Pandora return then you must return the parcel with its return label and use the Royal Mail tracked returns service. Besides, the product must be unworn and in the original condition.
After the arrival of your parcel at one of the Pandora warehouses, your refund will be processed within 14 working days but it is most likely that you will receive your refund within 7 working days.