|Return Time Limit||30 days|
|Refund Time||3-5 working days|
|Return Address||Read below|
VANS offers a wide range of new styles – men’s, women’s, and kids’ clothes and shoes. Vans also offer backpacks. It has many outlets throughout the world and also in the UK. You can shop at VANS online through its official stores. They offer customization of products and reward double points for the purchase. VANS follows an easy returns policy you can find the details here.
VANS return policy:
If you have changed your mind about the purchase you made or are not satisfied with the product you received, you have a time limit of 30 days from the delivery. A complete refund will be done and they do not charge for the return.
VANS will refund the online purchase returns through digital gift cards only. If you do not need a refund through a digital gift card, then you should complete the return in the store. The customized products will not be returned or exchanged unless they are faulty.
If any product received from VANS is faulty or damaged then it can be returned. They offer a 2-year guarantee on their products. You can return a faulty product within 2 years and they will do a complete refund including shipping if applicable. The damage caused because of wear and tear is not accepted by VANS.
Vans follow a process for simple returns. You can go online on the official site and
- Create a return label and pack your product and attach the label to it.
- You can either drop the product at a collection point or carriers pick from your location
- Later you will get return confirmation and a refund will be done within 3-5 working days.
If you dislike following the standard return procedure, then you can choose your preferred method. Here the cost of shipping will not be barred by the company. The customer will be responsible for the damage or loss of the goods during a return.
An item purchased through Return Online Locate Orders (VANS ROLO) can be returned in a VANS store or online. In this case, also the standard procedure of returns must be followed.
[Updated – August 2022]