|Return Time Limit||Not Specified|
|Refund Time||48 hours|
|Return Address||Trekitt Returns, Unit 5 - 6 Parkwood Court, Rotherwas, Hereford, HR2 6NU|
|Exceptions||PPE (Facemasks, Climbing Equipment etc), food goods, socks & underwear, if their hygiene seal is open|
|Cost of Returns||Only Return Shipping Charges|
Trekitt is a UK-based outdoor and mountaineering lifestyle brand that was established in 1986. The brand offers quality equipment and clothing for mountaineers, hill walkers, climbers, and travelers. It is one of the best mountain sports apparel and equipment brands in the UK. You can shop diverse products for both men and women from Trekitt. Products of the brand include apparel items, footwear, climbing equipment, rucksacks, sleep and shelter goods, and much more.
Trekitt not only sells its products but also has collaborated with other famous activewear and outdoor brands and sell their products via its platform. The brand also offers expert boot and rucksack fitting services besides its products.
Though you will not feel the need to return any of its goods but, however, if you are in any way dissatisfied with the products you ordered for any reason, then the brand will give you a refund as Trekitt has a considerate returns policy.
Trekitt Returns Policy
You can return a majority of the products but the returning goods must be unused and in a resalable condition. Moreover, all tags must remain intact and the returning goods must be in their original packaging. However, PPE (Facemasks, Climbing Equipment, etc), food goods, socks & underwear, if their hygiene seal is open, can’t be returned.
For return, you must complete your online returns form and then download it. After downloading the form, repack your goods in their original packaging and place the return form in your parcel. Finally, send the parcel to the brand via any recorded courier service. Remember to retain the postage proof until the final refund.
It is pertinent to mention that you must bear return shipping expenses but if you are returning an incorrect item or a defective product then Trekitt will refund you the return shipping charges in addition to a full refund.
The process of return is very easy. You can return your unwanted goods after creating an online returns form. For a return, send your return parcel along with the form to the brand via any recorded courier service at the following address.
Trekitt Returns, Unit 5 – 6 Parkwood Court,
Rotherwas, Hereford, HR2 6NU
Once your parcel arrives at the warehouse you will be notified via email. And after a confirmatory email, your refund will be made as per your original payment method within 48 hours. For more information, please visit, Trekitt website