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Autodoc Returns & Refunds

Company NameAutodoc
Return Time Limit14 Days
Refund TimeFew Days
Return LabelRequired
Original PackagingRequired
Return AddressRead Below
ExceptionsDamaged and Used Goods
Cost of ReturnsOnly Return Shipping Charges

If you are a car lover and residing in the UK then you must be familiar with Autodoc. Autodoc is one of the established car parts retailers that operate in the UK. It is a German online retailer that deals in a range of spare parts and other accessories for cars, trucks, and motorcycles. Autodoc was established in 2008 and now it has business operations in almost 27 European countries.

Autodoc Returns

Likewise, its amazing products, this premium online auto retail business has also a considerate returns policy. Generally, you will need to return any of its products but if you are considering a return then the site has the following returns policy.

Autodoc Returns Policy

Autodoc offers a full refund on unused items returned within 14 days of the delivery. If a product has 365 days warranty then it can be returned within 365 days of the purchase. If you want to return a non-faulty product then you can return the product after completing the online returns process. For completing the online returns process, you must have your postcode and order number. Login to the returns portal of Autodoc and create your return label after registering your online returns. Now print the label and repack your goods. Then affix the label to the parcel and send it to Autodoc via any recorded courier service. The returning goods must be unused and in original packaging.

For the return of special items like wet batteries, you have to return them after contacting the online retailer’s customer support team. And they will guide you about the return process of these special items. Finally, you can also exchange your products by sending an email or contacting their support team. After the contact, the company will arrange for the exchange.

Autodoc Returns

If you want to process your return then you must return the parcel with its label and original packing after completing the online returns process. Moreover, you must use the recorded mail service. After the arrival of your return parcel at one of its warehouses, then your refund will be processed soon and you will be notified via email.

Autodoc Refunds

Autodoc offers full refunds for items that are returned in their original form and in acceptable condition. If your items are damaged, unfortunately, you will not receive a refund. Refunds are usually processed within a week. You will be notified by email when your refund is ready.

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