|Company Name||The White Company|
|Return Time Limit||30 days|
|Refund Time||5 days|
|Return Address||Read below|
|Exceptions||Toiletries or beauty products, Mattresses, duvets, pillows, mattress protectors, mattress toppers and pillow protectors|
The White Company was established in 1994 and it is one of the most popular home décor and apparel retailers in the UK. The retailer offers quality home décor and other varied products for every home whether small or big or whether apartment or farmhouse.
The White Company offers diverse and varied products like home décor, furniture, and clothing items, beauty and Spa and much more. Its product catalog is frequently updated with quality and reliable products. The retailer is one of the favorite shopping destinations of all Brits for this product niche and therefore the retailer has expended enormously and it has now 50 stores across the UK.
The White Company offers a great refund policy and if you want to return any of its products from any part of the UK then you can do it.
The White Company Returns Policy
The White considers nearly all of the items for a return but the following items are excluded from the return.
- Furniture items that have been purchased as ex-display
- Mattresses, duvets, pillows, mattress protectors, mattress toppers and pillow protectors if the sealed packaging has been opened
- Toiletries or beauty products if the seals have been broken
- Lingerie & swimwear if the protective gusset strip has been removed (returns will be accepted if the items still have the protective strip, original tags in place and is unworn)
- Earrings if the seals have been removed
If you need to make a return, then you have to return your merchandise within 30 days of receipt. If you return the goods after 30 days then the brand will issue you a gift.
For returning items purchased in store, you have to bring them to the original store for instant return. But for returning items bought online, fill out the return form and place it in your return parcel and then send it to The White Company via recorded mail service. You can also use MyHermes or post.
Finally, you have to cover your return shipping charges and you will receive a full refund as per your original payment method.
The White Company Returns
If you want to process your return then you must fill out the return label and then pack your return parcel carefully. After this, you have to send it to The White Company with the original invoice and return label. Once your return parcel arrives in the warehouse then you will be notified via email.
Usually, your refund process will be completed within 5 days and you will receive a full refund as per your original payment method.
For more information, please visit the following link https://www.thewhitecompany.com/uk/help/returns
[Updated – August 2022]