Sweaty Betty came in 1998 with beautiful but more technical activewear for women. This British retailer was founded by Tamara and Simon-Hill Norton and was the first one to bring exclusive activewear for women.
Sweaty Betty specializes in fitness and gym wear for women. Not only that, they have a good reputation in the sale of fitness, yoga, and wellness products and accessories too. They also offer customization and discounts on huge brand outlets such as Bloomingdales to make sure that women from all over the world have access to Sweaty Betty.
They have a flexible and cooperative returns policy, but it comes with its terms and conditions. We will be looking at these and the refund terms as well.
Summary of the Sweaty Betty Returns Policy
|Return period||28 days|
|Refund period||5 days|
|Exceptions||Customized products unless defected|
Sweaty Betty Returns Policy: Everything You Need to Know
Sweaty Betty is a customer-friendly brand that offers returns and refunds without any extra charges. But they have some return and refund conditions.
If you have received your order, but you are not satisfied with it, you need to register your case as soon as possible with Sweaty Betty customer care.
You can contact them at firstname.lastname@example.org. To initiate the process, you first need to fill out the returns form. Sweaty Betty delivers the returns form with the delivered package. But you can also access and fill out the form online.
If you have bought them from the store, you can bring the parcel there yourself. If you have made the purchase online, you will need to send the repacked parcel with all the required documentation through a trackable delivery service.
You can return your Sweaty Betty purchase free of cost, provided the following conditions are met:
1. The Sweaty Betty returns department should receive the package with the items to be returned within 28 days. This return period of 28 days starts from the day you made the purchase or when you received the shipment.
2. The items to be returned should be packed in the original packaging and should contain the original labels and your returns form with all the required information and documentation.
3. The returned items should be unused, undamaged, unwashed, and in perfect original condition.
Sweaty Betty Returns Policy for Customized Products
Sweaty Betty has a strict policy of not accepting returns or offering refunds for customized products. You cannot cancel an order for a personalized or customized product either.
If the personalized product you received was damaged when it reached your address, you could contact their customer service team at 1 (800) 555 0199. But this information should call the service team within ten days of making the purchase.
If you purchased at the store, you need to contact the particular store for the return of the defective item.
Refund of the Returned Items
If they have accepted your return request, the company will offer you a refund equal to the price you paid for your purchase. Sweaty Betty will use the same payment method for processing the refund as you used for the purchase. And the process will take up to 5 working days.