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New look returns

Company NameNew look
Return Time Limit28 days
Refund Time14 days
Return LabelRequired
Original PackagingRequired
Return AddressRead below
ExceptionsItems with missing tags

New Look is an international retailer of fashion products in the United Kingdom. It was established back in the year 1969 and is now owned by a company “Brait SA. New Look has a long chain of stores for fashion-related products for both men and women and also for teens. It has now more than 900 stores around the globe with satisfied customers.

New Look has a great customer satisfaction rate. So, they also allow their customers to return the products if they do not like them within a specific time frame.


New look returns policy:

The return of products is Free if you are from the UK. Whether you purchase directly from the local stores or online.
You can return the product within the time frame of 28 days of purchase. And you must notify the company online within 14 days of purchase in case of return.

The products on sale you purchase from local stores can only be returned within the time limit of 14 days. It will be only valid for a credit note or an exchange. When you buy products of any third-party brand, you can only return them through the warehouse.
The payment in case of refund will be sent to you using the same payment method used for purchasing.

New look returns:

If you receive the products with some faults or you do not like them. You can easily request to return back the products.
For that, you can apply for a return online through the website by clicking here, Or you can directly go to any nearby store and ask for a return. There is a specific time frame of around 14-28 days to notify and return the items respectively.

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1 Comment

  1. Linda Claridge

    The returns label enclosed said I could return the item to a store. When I did I was told because it was an Apricot item I would have to return it online. Why was there no mention of this on the label? It resulted in an unnecessary journey.

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