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Surfdome Returns

Company NameSurfdome
Return Time Limit30 days
Refund Time-
Return LabelRequired
Original PackagingRequired
Return AddressRead below
Exceptionsundergarments and swimwear

If you like surfing and skating then Surfdome is the place for you. It is one of the most popular apparel, activewear, and skating equipment and clothing retailers in the UK. The brand offers a range of men’s, women’s, and kids’ clothing including sports tops and activewear. Besides clothing, the brand also sells footwear, accessories like belts, bags, skating equipment, snowboard clothing and equipment, surfing equipment, related accessories, and much more. The retailer has a huge variety of apparel products and sporting equipment and hardware and it is, therefore, one of the most favorite shopping destinations of a majority of UK citizens.

Besides the UK, Surfdome also offers its amazing products to its international consumers as well.

Surfdome Returns

Though a majority of Surfdome consumers are satisfied with its products, however, if someone wants to return its products for any reason then he/she can return them as the brand has a considerate returns policy.

Surfdome Returns Policy

All items can be returned except personalized goods and intimate items like helmets. Besides, several personal hygiene-related products like undergarments and swimwear can only be returned if the hygiene seal is in place and has not been broken.

All other items except the above-mentioned ones are eligible for returns within 30 days of the delivery. And if the item to be returned is tainted with make-up, fake tan, body lotions, perfumes, or body odors then the item is ineligible for a return. Besides, you must return the goods unused and in original packing with labels attached.

Finally, all the UK returns are free but for international returns, the consumer is to pay postage and other applicable charges.

Surfdome Returns

The process of refund is simple and easy. If you want to return a product then you have to visit Surfdome website and fill out the returns form. Once you have filled the form, then repack your returning goods in original packaging and send them to Surfdome via any recorded mail service.

After the arrival of your return parcel, they will send you a confirmatory email. After receiving the email, you will be refunded according to the original payment method.

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1 Comment

  1. Laura Kemp

    Been waiting 16 days to hear back about a return, in which I posted on the 1st November. I have also emailed to ask for an update on my return and what is causing the delay in processing it so I can have my refund. The expected turn around time for a reply via email is 48 hours, I have been waiting 4 days. This is the worst service I have had returning an item to any company. Absolutely shocking & zero communication.

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