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Shoe Zone Returns

Company NameShoe Zone
Return Time Limit12 months
Refund Time-
Return LabelRequired
Original PackagingRequired
Return AddressRead below

Shoe Zone is a UK-based cheap footwear brand that is famous for its economical, comfy, fashionable, and quality footwear. In fact, it is one of the popular footwear brands of the UK that also operates in the Ireland. Shoe Zone sells both branded and its own footwear through its website and its stores. The brand has more than 400 physical stores across the UK and Ireland. It was established in 1980 and since then it has grown enormously.

You can shop quality and trendy footwear for men and women, kids, and babies. The brand sells a range of footwear and its footwear products include slippers, flats, wide fit, heels, ankle boots, sportswear, sandals, and much more. Footwear of the brand is quite popular with a majority of UK citizens because of their quality and affordable prices.

In addition to its economical merchandise, Shoe Zone also offers a great refund policy and if you want to return any of its footwear products from any part of the UK then you can do it.

Shoe Zone Returns

Shoe Zone Returns Policy

The returns process is very simple and you have to return your goods within 12 months of the delivery. For returning your goods, you have to fill return label on the website. After filling the label, attach it with your return parcel. Then repack your return parcel with great care and the footwear should be in their original packaging with labels attached and in resalable condition. For sending your parcel to the brand, you can use InPost Lockers, MyHermes Parcel Shop or postal service.

After the arrival of your return parcel at one of the brand’s warehouse, your refund will be credited to you as per your original payment method. Besides, you have to return your goods in any of its 400 stores.

For in-store returns, you have to take your goods along with a valid proof of purchase to any of your nearest stores. The store staff will check your goods and will make an instant refund. However, if you have bought footwear from store then you can send it to the brand and therefore you must return your store-purchases in any of the store.

Finally, you have to pay your return charges and if you are returning a faulty product then the brand will pay return shipping charges.

Shoe Zone Returns

The process of refund is simple and easy. If you want to return a product then you simply fill out your returns label on the website, print it and repack your goods. Then send the return parcel along with the label to the brand on the following address.

Shoe Zone Online Returns,

Humberstone Road,


After receiving your parcel at the warehouse, you will be notified via a confirmatory email. Moreover, you will be refunded according to the original payment method.

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