Mountain warehouse is a popular outdoor brand in the UK that specializes in outdoor clothing, hiking, camping, skiing, cycling, and running equipments and other related stuff. The brand was established in 1997 and now it is the known for its camping, walking, family fun and travel goods across the UK. Besides UK, the brand has also business operations in Europe, New Zealand and North America. The brand has more than 330 stores in these countries and regions of the world.
The company offers a range of products including men’s, women’s, and kids’ clothing, footwear, bikes, cycles, camping, skiing, cycling, running and touring equipments, and much more. Besides, the brand also offers nutritional supplements. In addition to its own quality products, the brand has also partnership with popular camping and touring brands and sells their products on its website.
Besides, if you are not delighted enough by any of its products then you can return your merchandise to the brand as the brand has a supportive returns policy.
Mountain Warehouse Return Policy
All items are acceptable for a return or exchange except products that have been cut to size, perishable goods like nutritional supplements, and items like face masks. You can return items within 30 days of the receipt.
For the products purchased from the Mountain Warehouse Stores or online, you can return them to any of the Mountain Warehouse store. Besides, you must provide the invoice of purchase at the store for an instant refund/exchange.
Next, if you want to send your goods to the brand then repack your goods carefully. Then fill out the returns form that comes with your order despatch note. Now affix this returns form to your return parcel and send it to Mountain Warehouse via MyHermes or ASDA.
Mountain Warehouse Returns
If you want to initiate a Mountain Warehouse return then you must return your goods parcel within 30 days of the receipt to any of your nearest Mountain Warehouse store in the original condition and along with proof of purchase. The store will instantly refund or exchange your goods.
Alternatively, you can send your return parcel to the brand via ASDA or MyHermes and you will receive your refund as per your original payment method within 14 days of arrival of your parcel at one of the warehouses of the brand.