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La Redoute Returns

Company NameLa Redoute
Return Time Limit21 days
Refund Time21 days
Return LabelRequired
Original PackagingRequired
Return AddressRead below
Exceptionshygiene reasons, pierced earrings, underwear and swimwear

La Redoute is a French fashion and home ware retailer that was established with the aim of bridging the world of French home & fashion to women everywhere. It is a French multinational business corporation that has business operations in many countries of the world besides France.

The multinational retailer sells quality men’s, women’s, and children clothing, footwear, and other fashion accessories. Besides these products, La Redoute also sells homeware, baby, electricals, gardening goods and much more. In addition, the brand offers lucrative discounts from time to time and in fact, its website has a dedicated sales and clearance products’ section at any time.

La Redoute Returns

Though a majority of La Redoute consumers are satisfied with its products, however, if someone wants to return its products for any reason then he/she can return them as the company has a considerate returns policy.

La Redoute Returns Policy

The returns process is very simple and you have to return your goods within 21 days of receipt. However, your returning goods must be complete, in their original packaging, unused and with any security stickers, seals or tags intact. Moreover, for hygiene reasons, pierced earrings, underwear and swimwear cannot be returned and similarly mattresses are non-returnable once the packaging has been opened and removed. Unless faulty, self-assembly furniture cannot be returned if assembly is part or fully completed. Returns are free but you have to pay return shipping charges.

For returning your goods, you have to fill return label which is attached with your parcel. After filling the label, attach it with your return parcel. Then repack your return parcel with great care and the goods should be in their original packaging with labels attached. For sending your parcel to La Redoute, use the services MyHermes Parcel shops.

You can also order a home collection for smaller items. But for furniture and other large goods, you must send your goods via home collection method.

La Redoute Returns

The process of refund is simple and easy. If you want to return a product then you simply fill out your returns label and repack your goods. Then send it to the company via MyHermes.

After receiving your parcel at the warehouse, you will be notified via a confirmatory email. Moreover, you will be refunded according to the original payment method. For more information, please visit the following link,

1 Comment

  1. Alanna Petrie


    I am looking to return a bed I ordered. However I do not have the original packaging as it was fairly bashed on arrival. Can I wrap it in loads of bubble wrap and send it that way?

    Also, how to I book collection? I am only in the house during the day at weekends.

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