Millets is one of the most popular outdoor brands in the UK that specializes in outdoor clothing, camping equipments and other related stuff. The brand was established in 1893 and now it is the known for its camping, walking, family fun and travel goods across the UK.
The brand is now a giant business entity with nearly 100 stores, a website, and an app. The company offers a range of products including men’s, women’s, and kids’ clothing, footwear, bikes, cycles, camping and touring equipments, and much more. Besides the brand also has a dedicated sale section in its product catalogue so that you can shop your desired goods at economical price. In addition to its own quality products, the brand has also partnership with popular camping and touring brands and sells their products on its website.
Though a majority of Millets consumers are satisfied with its products, however, if someone wants to return its products for any reason then he/she can return them as the brand has a considerate returns policy.
Millets Returns Policy
You can return most of the items including sale items but the following items can’t be returned.
- Swimwear/Underwear: Can only be returned with the original hygiene strip in place.
- Shoes: When trying on shoes, don’t wear these outsides as if worn outside then shoes can’t be returned.
- Face Mask: For hygiene reasons face masks are not accepted for a return unless faulty.
- Items that are worn out, soiled, or tainted with body odours.
All other products can be considered for a return if you have returned your goods within 28 days of receipt. For returning a faulty or defective item, you have 28 days and all the expenses will be paid by the brand. For initiating a return, fill out your return form attached with your order. After filling out the form attached it with your return parcel and posts it off to the retailer. You can send your return goods via any of the following methods.
- Via InPost Lockers
- Via MyHermes
- Via Collect Plus
- Via Post
The process of refund is simple and easy. If you want to return a product then fill out the return form, pack your parcel and send it to the retailer via any of the above-mentioned means within 28 days of the receipt.
After the arrival and subsequent approval, your refund will be processed as per your original payment method.
For more information visit this link, https://www.millets.co.uk/customer-service/returns-and-refunds