|Return Time Limit||30 days|
|Refund Time||28 days|
|Return Address||Read below|
|Exceptions||Undergarments and pierced jewelry and swimwear|
Monki is a sustainable women’s clothing brand that operates throughout Europe including the UK. This online sustainable multinational clothing brand offers quality clothing items for women around the world besides Europe and the UK. In addition to quality apparel, the brand also sells casual wear and playsuits like swimwear and other accessories.
Monki is one of the most popular clothing brands across the UK for its satisfying merchandise and is, therefore, Monki is one of the favorite shopping destinations for a majority of UK women.
Monki is not only popular for its quality products but its worldwide consumers love it for its considerate view of the environment and its strict adherence to its sustainable production and consumption philosophy.
Monki Returns Policy
Monki offers a considerate returns policy. If you are not satisfied with any of its products then you can return it to the brand. All UK returns are free but 25 USD will be deducted for international returns.
All items can be refunded except for health and hygiene products like undergarments and pierced jewelry and swimwear unless the hygiene strips and tags are in place. Also, no refund is applicable for face masks due to hygiene reasons.
You have 30 days from the purchase to return any goods and all returns are processed within 14 days after the arrival of your products at any of the Monki warehouses.
Finally, if you want to return a faulty or defective item then Monki is responsible for arranging for a full refund and shipping charges.
If you want to process your return then you must fill out the return note of your product and then pack your parcel carefully. After this, you have to send your return parcel via recorded mail service. Once your return parcel arrives in one of the Monki warehouses then you will be notified via email.
Usually, you will get an email notification after the arrival of your return parcel and in total, around 28 days are required for a complete refund in your original payment method.
For more information, please visit https://www.monki.com/en/return-and-refund-policy.html
[Updated – August 2022]