Matalan is one of the leading and well-known retailers which deals with the fashion and homeware. It sells clothing, shoes, accessories and more for all genders and ages. Additionally, deals with homeware as well. It was started long ago in the year 1985 in the United Kingdom. Currently, the company has more than 230 stores across UK with more than 13 thousand employees. The company also operates in Europe and Middle East with more than 30 different stores.
Matalan tries its best to provide the best customer support so also offering a process for product returns.
Matalan returns policy:
If you purchase products from Matalan, and you want to return them back due to any reason. You can return within the given time frame of 14 days. Due to the Covid-19 situations the stores are closed so the returns process is disturbed.
You should have the proof of purchase in the form of a receipt when you are returning a product.
The products on sale cannot be returned back for a refund but exchange.
All the products you are going to return must not be used, worn or washed.
The returning products should be having the original tags attached. And all the products should be packed within the original packaging.
You can simply return any products you want by two means. The easiest way is to return it back to the nearest store directly for free. If this is not possible, you can also return it back through the Post. You should repack the product(s) properly and send it back with a return note with complete information. Once your return is successfully received and processed, you will get a confirmation email. And soon within two weeks, you will get back the refund.
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