Company Name | Liberty |
Return Time Limit | 30 Days |
Refund Time | 14 Days |
Return Label | Required |
Original Packaging | Required |
Return Address | Liberty Returns, Tetron Point, William Nadin Way, Swadlincote, Derbyshire, DE11 0BB, United Kingdom |
Exceptions | Customized goods, Health and safety products like pierced jewelry, and intimate garments, Foods and Drinks |
Cost of Returns | Only Return Shipping Charges |
Liberty is a UK-based departmental store that also operates in other regions and countries of the world. Besides, it also ships its products to many international destinations. Liberty has an e-commerce website and it also has many physical stores across the country.
Products of Liberty include apparel pieces for men, women, and kids, homeware goods, accessories, jewelry items, beauty and cosmetics, food and drinks, gifts, and much more. Liberty is one of the giant departmental stores in the UK. The reason for its enormous success is its online shopping feature and excellent customer care.
Though a majority of the Liberty consumers are satisfied with its products, however, if someone wants to return its products for any reason then he/she can return them as the departmental store has a considerate returns policy.
Liberty Returns Policy
You can return most of the items but the following items can’t be returned.
- Foods and Drinks
- Customized goods
- Health and safety products like pierced jewelry, and intimate garments
All other products can be considered for a return if you have returned your goods within 30 days of the purchase. For initiating a return, fill out the return form that comes with your delivery (you can also create the return form on the website if you have lost the delivery note). Then repack your goods. Now, you are ready to return the parcel. Use DPD or any other recorded courier service for sending back the parcel to Liberty. You must return the unwanted goods in their original condition and in a perfect resalable condition.
Finally, you have to bear your return shipping charges. However, if you are returning faulty goods then the brand will pay you the return shipping charges in addition to a full refund. You have to return in-store purchases to any of your nearest stores while online purchases must be sent back to Liberty via post.
Liberty Returns
The process of refund is simple and easy. If you want to return a product then fill out the return form and pack your parcel and send it to Liberty via DPD or any other recorded courier service at the following address.
Liberty Returns, Tetron Point, William Nadin Way,
Swadlincote, Derbyshire, DE11 0BB, United Kingdom
After the arrival and subsequent approval, your refund will be processed within 14 days as per your original payment method. For more information visit this link, https://www.libertylondon.com/