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Hotter Returns & Refunds

Company NameHotter
Return Time Limit30 Days
Refund TimeFew Days
Return LabelRequired
Original PackagingRequired
Return AddressRead Below
Cost of ReturnsOnly Return Shipping Charges

Hotter is the popular UK digital footwear brand that also ships its products to many countries around the globe. It was established with the aim of creating the finest shoes for both men and women. The manufacturing technology of Hotter is unique and that’s why its customers love the brand for its comfy footwear. At present, the brand has more than 4 million customers in the UK.

Hotter Returns

Besides, if you are not satisfied with any of its products then you can return as the footwear brand has a supportive returns policy.

Hotter Returns Policy

Most of the items are acceptable for a return but you must return them in original packaging with all tags attached. Besides, don’t try your shoes outdoors if you intend to return them as shoes with dirt or other conspicuous marks are not accepted for refund or exchange. For the products purchased online, you can return them within 30 days of receipt.

If you want to return any of the products bought from Hotter, then simply repack your goods in original packaging. And create your Royal Mail returns label on the website. Print the label and attach it to the parcel. Now, include a valid proof of purchase in the parcel and send it to Hotter via Post Office.

Finally, you can also return your online purchases in any of your nearest Hotter stores but in-store purchases must be returned in the store only. 

Hotter Returns

If you want to initiate a Hotter return then you must create and then affix the return label with your returns package. Then return the parcel with its return label and a valid proof of purchase to the brand via the post office. After the arrival of your parcel at the Hotter warehouse, your refund will be processed within a few days as per your original payment method. For more information please visit,

Hotter Refunds

Hotter offers full refunds for items that are returned in their original form and in acceptable condition. There are no specific deadlines for the refunds at Hotter, but you can contact their customer service in case your refund has been delayed for more than 1 week. You can call them at +44 1695 712700

1 Comment

  1. Morag C Robertson

    I did not receive these shoes until after New Year, hence the delay in returning the trainers. I am delighted with the other shoes in my order. Morag C Robertson

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