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JD Sports Returns & Refunds

Based in Bury, Greater Manchester, JD Sports is a British sport apparel company. David Makin and John Wardle are the two founding members of JD Sports, and they opened their first store in 1981. 

JD Sports returns

JD Sports has gained worldwide recognition as a leading sportswear company. Currently, it has stores in Australia, Malaysia, Singapore, South Korea, Thailand, the US, and a few other countries. 

You get all leading sportswear brands like Nike, Adidas, Jordan, Puma, Crocs, Converse, The North Face, and many more on the JD website. Whatever your fitness needs are, whether apparel, accessories, or shoes, JD has it all. 

While customers are always tempted to buy JD’s fantastic range of products, they often wonder about their return policy. So how does JD’s return policy work? Does it have the same return policy for both online and offline customers? Let’s find out. 

The Complete Guide on JD Sports Returns

JD has a flexible return policy. You can avail of free returns on all products if you have the original receipt. JD has a few other conditions if you want to return a product- 

  • Apparels or accessories should have the original price tag attached. 
  • Products should be unworn. 
  • You have to return them in the original box. 
  • You get a 45-day return period from the day of purchase. 
JD Sports   
Return period  45 days 
Original price tag Required 
Original box Required 
Exceptions  On customized product 

You can return an online JD purchase at any JD store or mail it to their warehouse. For products bought from JD physical stores, you can return them at the JD store. You might also have to provide your name and phone number for authentication purposes. 

You may also request a return without the original order receipt, but it will be up to the company whether they accept the return or not. If your return is accepted, you will get either store credit or exchange but no refund. 

How to Initiate a Return With JD Sports? 

Returns with JD Sports are entirely hassle-free. They offer easy and free returns for both offline and online purchases. Here is how it works. 

Returns procedure for offline purchase 

Simply visit any JD store with your product. Make sure you bring the original package and receipt. They don’t ask for authorization numbers for in-store purchases. Once they verify your product, you will immediately receive your refund in the original mode of payment. 

Returns procedure for online purchase 

Follow these steps for online purchase returns- 

  • Go to the JD sports website 
  • Click on the Return By Mail tab 
  • Enter the billing zip code
  • Enter your order number 
  • Select the products you want to return
  • You will get a return shipping label; print it 
  • Attach it to the package and ship it 

JD Sports Refunds

You will receive a confirmation email once JD receives the package in their warehouse. You will receive a refund within 14 days in your original mode of payment. You won’t receive any refund for the shipping charges you paid while mailing the return package. 


  1. David Huntington

    I bought goods in store on November 6th
    Unfortunately they are too small for my son, when is the last day I’ll be able to return these to the store for a refund.
    They are all still with tags and I have the receipt
    Many Thanks
    David Huntington

  2. Patricia Freeman

    I have put in an internet order today for my grandson. I am assuming your 28 day does not apply and that if necessary I can change after Christmas for a different size. Your reply would be very much appreciated.

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