|Return Time Limit||14 days|
|Refund Time||5-10 days|
|Return Address||UK RETURNED GOODS, KILLSTAR, Unit 9, Boundary Road, Rutherglen, Glasgow, G73 1DB, UK|
|Exceptions||Swim and Bodysuits, Earrings, Intimates and Face Masks, Lipsticks or Cosmetics, and Damaged and Washed Goods|
Killstar is a multinational alternative fashion and lifestyle retailer that operates in the UK. Besides UK, the retailer also ships its products to many international countries. The retailer specializes in gothic and alternative clothing and accessories. Products of Killstar include dresses, bottoms, flares, lingerie, swimwear, skirts, tops, loungewear, and much more. Besides apparel items, Killstar also sells bags and accessories, footwear, beauty goods, gifts and other merchandise to UK as well as to its international consumers.
The retailer offers its products to both men and women. Besides selling regular-size clothing pieces, the alternative clothing retailer also sells plus-size apparel and has a dedicated product catalog section for plus-size men and women.
Generally, you will not need to return any of its clothing or any other product but if you are up to a return then the retailer has a great returns policy.
Killstar Returns Policy
Though most of the items are returnable however return is not available for the following goods.
- Swim and Bodysuits
- Face masks
- Lipsticks or cosmetics
- Damaged and Washed Products
You have 14 days from the date of delivery to return your goods. You can return your items via post. But all the returning items must be unused and in a resalable condition with all tags attached.
For a return, repack your items with great care and with original labels in their original packaging and send them to Killstar via any recorded delivery service. You must include a return note inside your parcel with information like your order number, email address, reason of return, and whether you want a store credit, refund, or replacement. Finally, Killstar will not pay return shipping charges except if the goods are faulty.
If you want to return your item or defective product, then return the parcel with the hand written or printed return note to the retailer via any recorded mail service on the following address.
UK RETURNED GOODS, KILLSTAR
Unit 9, Boundary Road
Rutherglen, Glasgow, G73 1DB, UK
After the approval, your refund will be processed within 5-10 days and you will be refunded according to the original payment method.