Company Name | JoJo Maman Bebe |
Return Time Limit | 30 days |
Refund Time | 5 days |
Return Label | Required |
Original Packaging | Required |
Return Address | JoJo Maman Bébé, Oxwich Road, Newport, NP19 4PU |
Exceptions | Damaged Items and Customized Goods |
Maternity is one of the important and most beautiful aspects of a woman’s life and JoJo Maman Bebe maternity wear and baby clothing retailer is trying it make these special moments more memorable. JoJo Maman Bebe was established in 1993 and it specializes in selling maternity wear, baby clothing, and other related goods. It is one of the pioneers in the maternity industry and it offers a range of maternity and related products. Its products include items like underwear, maternity clothing, shapewear, nightwear, dresses, baby clothing, toys, home and sleep products, gifts, and a range of equipment.
The maternity brand was founded by Laura Tenison and is headquartered in Newport, Wales, UK. The retailer has a comprehensive product catalog and offers its specialized maternity merchandise at a discounted price. Besides, any Brit can benefit from its 10% discount on the first purchase.
In addition to its specialized products, you can return your order or part of it, if you are not happy with the goods. The maternity brand has a considerate returns policy.
JoJo Maman Bebe Returns Policy
You can return any product within 30 days of the receipt. Though a majority of the products can be returned but however, damaged items and personalized goods can’t be returned. The only condition for return is that the goods must be in good condition with original packaging and labels. For initiating a return, either create your Hermes return label or DPD return label by visiting JoJo Maman Bebe website. After creating the label, print it out and then pack your goods and send them to the brand via any of the two courier services. Keep proof of your postage with you until you get the refund.
All the in-store purchases must be returned in the store only while you can return most of the online purchases in any of your nearest JoJo Maman Bebe stores. For in-store returns, you will need to take your goods to the store along with a valid proof of purchase and the payment card which you used during the purchase. Finally, you have to bear return shipping charges. Hermes return will cost you 2.80 pounds per parcel while DPD return will cost you 3.96 pounds per parcel.
JoJo Maman Bebe Returns
The process of refund is simple and easy. First of all, create your return label and then repack your order. After packing you can return the parcel to the brand via Hermes or DPD at the following address.
JoJo Maman Bébé, Oxwich Road
Newport, NP19 4PU
Once your parcel is received at Seraphine then you will be notified via email. JoJo Maman Bebe requires a maximum of 5 days for crediting your refund amount as per your original payment method.