Company Name | JJ’s House |
Return Time Limit | 28 days |
Refund Time | 7-10 working days |
Return Label | Required |
Original Packaging | Required |
Return Address | Read below |
Exceptions | Face Masks, Swimwear, Lingerie, and Customized Dresses |
JJ’s House is a women-only online retailer of wedding gowns and special event dresses. JJ’s House was established in 2007 as an online retailer and now it has a worldwide presence. Since it is an online retailer and therefore it has no physical store in any of the country including UK. Anyone from any part of the globe can shop for their desired products on its online store – the website. Till the start of the present century, there was no significant special event clothing brand so JJ’s House was launched to fill in this gap in the apparel industry.
JJ’s House specializes in women’s weddings and special events clothing and other products. Its products include wedding gowns, wedding party dresses, special event dresses, and clothing for the mother of the bride, tops, footwear, jewelry, and related accessories. In addition, the specialized brand also offers a huge discounts from time to time and has a dedicated sale section in its product catalog.
Generally, you will not need to return any of its clothing or other products but if you are up to a return then the global women-only specialized brand has a great returns policy.
JJ’s House Returns Policy
Though most of the items are returnable however return is not available for face masks, lingerie, swimwear and customized dresses. Also, damaged and soiled or tainted items will not be refunded. You have 14 days from the date of receiving your to initiate your online return. For initiating the online return, you have to visit your JJ’s House order history or simply contact the brand’s customer support team. After completing your online return process, you will receive your return label. Once you receive the label, you will have 14 more days to send your goods to JJ’s House.
For return, repackage your item with great care in original packaging and with original tags and safety seals. After repackaging, attach the return label with your returning parcel and post it to JJ’s House via any recorded courier service. Finally, you have to pay your return shipping charges. However, if you are returning faulty or defective goods then the global women-only brand will bear return shipping expenses.
JJ’s House Returns
If you want to return your unwanted goods, then return the parcel with its original labels and packaging after receiving your return label from the brand. After arrival and subsequent approval, you will be notified via a confirmatory email and you will be refunded according to the original payment method within 7-10 days.