FarFetch was established in 2007 and today it has business operations in almost every country and region of the world. It is a joint UK-Portuguese company that specializes in selling luxury fashion apparel for men, women, and kids. Besides, the retailer also sells footwear, accessories, and other fashion products to its UK as well as international customers.
The company is one of the favorite shopping destinations of UK citizens as it offers luxury apparel at reasonable prices from almost top 700 boutiques of the world. Besides its quality products, the site also has an amazing customer service team and you can instantly contact the team via its website.
Besides, if you are not satisfied with any of its products then you can return as the brand has a supportive returns policy.
FarFetch Returns Policy
All items are acceptable for a return but you must return them in original packaging with all tags attached. However, following products are exempted from this general returns policy.
- Footwear and accessories must be returned with the original branded boxes and dust bags, where provided, and placed inside a protective outer box for shipping.
- Footwear must not be marked and their packaging damaged.
- If an item has a FarFetch security tag or brand tag attached, it must be returned with the tag in its original position.
- Beauty and cosmetic products must be returned unopened and unused, with the seals of any packaging still intact.
- Hosiery, lingerie and swimwear items must be returned with the hygiene seals attached and in unopened and undamaged product packaging, where applicable.
- Lingerie and swimwear must be returned with their hygiene seal in place.
- Face Masks and Jwellery items are not eligible for a return.
You must return your return parcel within 14 days of the delivery. If you want to return any of the products bought from FarFetch, then simply visit its website and go to ‘orders & return’ section of your account. Locate your order you want to return and then click ‘return items’ tab. Then pack the products in FarFetch box and fill the return label. After filling, attach the return form/label with the return parcel. Now, send it to FarFetch via recorded mail service.
If you want to initiate a FarFetch return then you must return the parcel with its return label and in FarFetch box. Besides, the product must be unworn and in the original condition.
After the arrival of your parcel at one of the FarFetch warehouses, your refund will be processed according to your original payment method.
For more information please visit this link, https://www.farfetch.com/uk/returns-and-refunds/