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Argos returns

Company NameArgos
Return Time Limit30 days
Refund Time5 working days
Return LabelRequired
Original PackagingRequired
Return AddressRead below
ExceptionsDamaged packaging

Argos has around 1000 branches all over the UK and in order to keep the customers happy they accept returns of items that are defective or even in cases the customers change their minds, however, some rules and conditions may apply.


Argos returns policy:

Jewelry, pierced items, and underwear are not applicable for return and refund due to their nature. Also in the case of returning DVDs, they must be placed in their original packaging. Items with damaged packaging will not be applicable for a full refund.

Faulty items can be returned and refunded by any standalone Argos store. When returning an item, proof of purchase and item serial number may be required, so make sure you include them in the packaging. Items are eligible for a refund if returned within 30 days of their purchase.

Argos returns:

In order to return any items that have been delivered to you by Argos home delivery, you can either return it to an Argos in Sainsbury’s or call Argos to arrange a pickup at 0345 640 2020 or simply return it by post (instructions on delivery receipt). In case of any confusion, you can get help from Argos live chat .

Also, in case you have collected your item from an Argos store (not home delivery), you can return it to an Argos in Sainsbury’s and request a refund.  Refunds usually take 5 working days. For more information regarding bulky items, you can visit their helpcenter.

You can read more on Wayfair returns here.

[Updated – August 2022]


  1. pauline everall

    Can I return earrings that are unopened and still in packaging.
    I bought for a Christmas gift..but I know they will be useless to the recipient.
    I would like to exchange for something else please.

  2. Thomas Batcheler

    I have a Morphy Richards 800w microwave MM82 which has melted on the inside. I am 90yo and unable to carry it back to a store. Can it please be collected?


    Bought a Rotary Men’s Chronograph Black Leather Strap Watch plus an extra dual strap red/black on Sunday 7th August 2021 online from Agros. Delivered today 10th August 2021 and upon opening up the item found that the red/black strap was missing. Spoke with Argos online who kindly informed me it was the suppliers fault and that I should contact them directly, and discuss the problem with them. If you go into stores you can try watches on so why don’t Agros staff check all the boxes to make sure all items are correct before sending via a courier, instead of passing the buck to the supplier – what farce I just felt as though I was going round in circles today with them and being fobbed off . This was birthday present for a friend who had actually picked out the watch himself what a disappointment for him to find he has only got one watchstrap instead of 2 – its a good job they don’t sell cars, imagine going and picking it up and there is no wheels on it???

  4. Benjamin Russell Moynihan

    Was told today by Argos Northwich that I couldn’t return a faulty item in store and could only contact the manufacturer which goes against their policy and the law.

    Awful customer service.

  5. Martin Young

    In late spring of this year I purchased an HP17.3 in AMD A6 4GB 1TB laptop. However, it has performed very slowly from the outset, taking up to 20 minutes from turning on the machine to accessing an application. Closing a single application also takes a considerable amount of time and it is virtually impossible to open more than one application at a time, rendering the machinve virtually useless. Unfortunatly, I do not possess proof of purchase. Would I be able to return the item? Thank you.

      • Barbara Shipperley

        I’d like to return something, I have the receipt, but I don’t have the card the original payment was made on!
        Can I get a credit to another card or can I get a cash refund?

        • milla

          I’d like to return StorePAK Heavy Duty Large Cardboard Boxes – Set of 5, still with plastic cover.
          bought online on 3 august, total cost £30.00
          used £20.00 argos gift card and £10.00 paid with my debit card.

          Can it please be collected free of charge ?

          please confirm how to get full refund please,

          thank you

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