Hoseasons is a holiday and hospitality company that specializes in the UK. It offers lodging destinations for holidays. Headquartered in Suffolk coasts, England, the company has been serving for over six decades.
The company is known for its variety of holiday parks, cottages, and boating resorts. Apart from the UK and Europe, Hoseasons has stretched its limits outside the country and the continent. People can enjoy Hoseasons properties in Switzerland, Germany, Holland, Belgium, and Austria.
This famous hospitality company has introduced trouble-free booking and a cancellation policy. Do you want to cancel your booking with Hoseasons? Well, then let’s dig into the cancellation policy.
How To Cancel Hoseasons Bookings?
Lodges and Parks: Accommodation and package travel
Hoseasons can only process the cancellation once you contact them on the number shown on the booking confirmation. Or you can also request the cancellation through your online account. Only after receiving it will the cancellation process begin.
They clearly said you would have to pay the cancellation charges depending on the number of days before arrival.
However, it is mentioned that within 20 days of the start of package travel arrangements, no refund and extra charges will be paid. The cancellation charges are the same for both accommodation and package travel.
| The number of days before the start date of the trip | Cancellation Charges |
| More than 70 days | Full standard deposit |
| 57 to 70 days | 50% of the total accommodation cost |
| 43 to 56 days | 60% of the total accommodation cost |
| 29 to 42 days | 75% of the total accommodation cost |
| 8 to 28 days | 90% of the total accommodation cost |
| Seven days or less | 95% of the total accommodation cost |
Cottages: Accommodation and Package travel
Hoseasons also offers country cottages for accommodation and package travel. Like the lodges and parks, paying the cancellation charges is mandatory.
Hoseasons will process your cancellation request only when they receive a phone call from you on the number that has been given after the booking confirmation. Or else you can try contacting them from an online account as well. The day they receive your notice is when they will cancel the booking.
The company will make no refund or extra payment for package travel within 20 days of the starting day.
The cancellation charges are as follows:
If your balance is due ten weeks before the start date of your trip:
| Number of days before the starting date of the trip | Cancellation Charges |
| More than 70 days | Full standard deposit |
| 57 to 70 days | 50% of the total accommodation cost |
| 43 to 56 days | 60% of the total accommodation cost |
| 29 to 42 days | 75% of the total accommodation cost |
| 8 to 28 days | 90% of the total accommodation cost |
| Seven days or less | 95% of the total accommodation cost |
If your balance is due 12 weeks prior to the start date of the trip:
| Number of days before the starting date of the trip | Cancellation Charges |
| More than 84 days | Full standard deposit |
| 57 to 84 days | 50% of the total accommodation cost or full deposit (including any balance of deposit due), whichever is greater |
| 43 to 56 days | 60% of the total accommodation cost |
| 29 to 42 days | 75% of the total accommodation cost |
| 8 to 28 days | 90% of the total accommodation cost |
| Seven days or less | 95% of the total accommodation cost |
Boating: Accommodation only
Hoseasons also offer boating holidays for amusement. To cancel your bookings, you will have to contact them as soon as possible.
You might get a full refund if your reasons for cancellation are valid, and you can show some authentic documents. And if that is not the case, you will have to make a payment further to cover the cancellation charges.
You might get a full refund if your reasons for cancellation are valid, and you can show some authentic documents. The cancellation charges are as follows:
| Number of days before the starting date of the trip | Cancellation Charges |
| More than 70 days | Full standard deposit |
| 57 to 70 days | 50% of the total accommodation cost |
| 43 to 56 days | 60% of the total accommodation cost |
| 29 to 42 days | 75% of the total accommodation cost |
| 8 to 28 days | 90% of the total accommodation cost |
| Seven days or less | 95% of the total accommodation cost |
Refund process:
It has been stated earlier that if your holidays are cancelled due to some emergency, you will get a full refund from the authority. These causes include death, health issues ( COVID), pregnancy, legal notice, etc.
However, if you want to access the 100% refund, you will have to show some authentic documents ( for example, a positive PCR report if tested COVID positive). In addition, your refundable money will be returned to you within a few working days.
Remember, the refund does not include non-refundable charges, such as an administration fee.