EMP is a multinational alternative clothing retailers that also offers a range of other merchandise. Besides UK, the brand also ships its products to almost every region and country of the globe. EMP was launched in Germany in 1990s and now it is Europe’s top provider of alternative clothing and music, TV, film and video game merchandise. It has more than 20,000 products in its product catalog. Products of the brand include men, women, teens, and kids’ alternative clothing, movies and TV series, gaming, home and leisure goods, accessories, and other related stuff.
Besides, EMP offers a great refund policy and if you want to return any of its equipment or product then you can do it quite conveniently.
EMP Returns Policy
Almost every product of EMP is eligible for return but swimwear, underwear and selected jewelry can’t be returned.
For a return, complete your return form that come with your order and also mention the items you are returning and the reason of return. If you have lost your return form then you can download another one from EMP website. Afterward, create your free return label on the website and print it. Now repack your goods and place your returns form within it and attach your free return label to it. Finally post it off to the company.
Finally, you should retain your postage proof until the final refund.
If you want to return your goods then you must create and fill out the returns label and pack your parcel carefully. Also, you need to fill the returns form. After this, you have to place your returns form in the parcel and attach your label with the parcel and send it to EMP via recorded courier service on the following address:
Synergy Retail Support Ltd
Ravens Way, Crow Lane Industrial Estate
Northampton NN3 9UD, UK
Once your return parcel arrives in the warehouse then you will be notified via email and you will be either refunded as per your original payment method.