Household items are the one of the basic necessities of every modern home. We buy these electrical household items for their important role, they play in our homes. Sometimes, they get out of order and then we face a lot of inconvenience but thanks to spare parts and mechanic stores that help us rectify these faults.
Espares is one such electrical appliance delivery company that operates in the UK and it helps us locate our faulty spares for a range of home and garden electrical appliances. You can search for your faulty spare in the catalog of over a million spares. Espares is a delivery only company that gets your required electrical spare from your desired brand and then delivers it to your doorstep. Besides UK, the company also ships the products to other regions and countries of the world. In addition to swift deliveries and a huge spares catalog, the site is also maintaining an informative blog educating its UK consumers to how to maintain your electrical appliances and in case, you need to fix a part then the website can guide you through the process via its simple to follow ‘How-to videos’.
Though a majority of Espares’ consumers are satisfied with its products, however, if someone wants to return its products for any reason then he/she can return them as the brand has a considerate returns policy.
Espares Returns Policy
All items can be returned within 14 days of the delivery. But, you must return the goods unused, in resalable condition, and in original packing. For returning any item, login to your Espares account and select your order. Then click ‘return item’ and complete your online return process. Afterward, you will receive a pre-paid return label. You should print it and attach it to your return parcel.
If you haven’t received your return label then you should write your order number on your original delivery note and then send the parcel to the brand via any recorded mail service and keep your postage proof until the final refund.
Finally, you have to pay postage and other applicable charges but if you are returning a defective part then the company will pay you the return shipping charges.
The process of refund is simple and easy. If you want to return a product then you have to sign into your Espares account and complete your online return process. Once you have complete the process, you will receive a return label print it out and then repack your returning goods in original packaging and send them to the company via any recorded mail service. You should return your goods on the following address.
eSpares Ltd, Medco House,
Bordesley Green Road,
Birmingham, B9 4UA
After the arrival of your return parcel, they will send you a confirmatory email. After receiving the email, you will be refunded according to the original payment method.