Sleep is of paramount importance for human health. It not only affects human health but human’s output is also impacted by insufficient sleep. Therefore when it comes to sleep, we must select the best bedding and mattresses. Emma Mattress is a German-based mattress company that offers comfy and reliable mattress to its UK customers. In fact, it is one of the award-winning mattresses companies in the UK.
The company offers a range of mattresses and other related products. The company was established in 2015 in Germany and soon it expanded to 20 countries and 4 continents of the world. It has also business operations in the UK.
I bet you will never have the courage to return any of its quality products and but if you are up to a return then the award-winning mattress company has a supportive returns policy.
Emma Mattress Returns Policy
Emma Mattress offers the same return policy for UK as well as international returns. All other items except personalized goods are eligible for return. The only condition for return is that the goods must be in resalable condition with all tags attached.
The return process is simple and for initiating a return, visit Emma Mattress website and log in to its returns portal with your order number and email address. Afterward, complete your online return process and then pack your return parcel and send it to Emma Mattress. You can choose any of the courier services but it is recommended to use a recorded courier service and retain proof of postage with yourself until the final refund.
Emma Mattress Returns
If you want to process your return then you must complete the online return process by logging in to its returns portal. Then return the parcel via any of the recorded courier service. After receiving your return parcel, Emma Mattress will inform you and after approval, they will send you a confirmatory email.
Generally, 5 to 10 days are required to complete the process and you will receive your refund as per your original payment method.