Ego is one of the trendiest online footwear brands based in the UK that sells its trendy footwear to all countries around the globe. The footwear retailer offers quality footwear for women and girls of every age, ethnicity, and taste.
Ego offers diverse and varied footwear for women from all countries of the world and its product catalog is frequently updated with quality and stylish heels, mules, sandals, sliders, slippers, trainers, flats, and boots. Besides these products, the brand also offers ladies’ handbags and other accessories.
Ego offers a great refund policy and if you want to return any of its products from any part of the world then you can do it.
EGO Returns Policy
Ego considers all of the footwear items for a return except damaged, worn, dirty or used shoes. If you need to make a return, then you have to return your merchandise within 60 days of purchase.
Just log in to ‘Returns Portal’ and fill out the return label and enter your reason for return. Then print it and place it along with your invoice in the return parcel.
All returns are processed within 15 working days of receiving the returned item(s).
Finally, you have to cover your return shipping charges and you will receive a full refund as per your original payment method.
The footwear brand not only sells its stylish footwear products in the UK but its products are popular with its international consumers as well. The brand offers the same returns policy for both its UK and international consumers.
If you want to process your return then you must fill out the return label and then pack your return parcel carefully. After this, you have to send it to Ego with the original invoice and return label. Once your return parcel arrives in the warehouse then you will be notified via email.
Usually, your refund process will be completed within 15 working days and you will receive a full refund as per your original payment method.
EGO offers full refunds for items that are returned in their original form and in acceptable condition. It will take them 15 working days to process your refund once the products are received by their warehouse and approved for a refund. You will be notified by email when your refund is ready.
For more information, please visit https://ego.co.uk/faqs#returns
[Updated – August 2022]