Returns Policy UK

Dorothy Perkins returns

Dorothy Perkins is a British company dealing with fashion products specially for women. It is a multinational retailer which sells its own produced products as well as other branded products. The products mainly consist of clothing, starts from formal and casual wear to sport and swimwear. It also sells shoes and fashion accessories such as bags, hats, jewelry, watches, and others. Nowadays it is one of leading fashion brand.


Dorothy Perkins like other big companies, also has the process of returns for products after purchase.

Dorothy Perkins returns policy:

If you do not like the product after purchase and want to return back, you can return it to the stores or send it back through post or different carriers.
You can return back to store within 14 days and within 45 days through an online return request due to Corona Situation.
The returning product should still have all the tags with it. And it should be in the original packaging.
You should not return a product after washing or wearing.
Due to the hygiene problems, you can not return some of the products like swimwear and undergarments without the hygiene seal.
You will not be able to return the pierced jewelry too, due to hygiene conditions.

Dorothy Perkins returns:

If you are not happy with any of the products you buy, you can follow an easy process to return back. You can directly return it to any store of the company near to you. The proof of the purchase should be there with it.
You can also send it back through different carriers by using the attached return label with the product.  If you still need help, you can always contact the customer support team.

For more information, Click Here.


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11 replies on “Dorothy Perkins returns”

  • I have no delivery note or order number for a return please help

    Marilyn Vivienne Salt
  • Lynnette Sabouni 25 August 2021
    I wish to return two pairs of trousers which purchased online I have no returns labels, no telephone number or email to contact anyone. Can someone contact me via my email and advise

    Lynnette Sabouni
  • I recently bought a blouse from Dorothy Perkins website and wish to return it. No delivery note in parcel and my emails have been deleted so I don’t know what my Order No. was. Please can you assist me with the return. Thank you.

    Kathleen King
  • Having trouble returning a dress

  • Hi I bought 3 dresses in April 2021 and returned 2 of them the next day via the prepaid label they issued and have proof of this posted via Hermes. I have not heard anything whatsoever. Can anyone help with this.

    Melloney Harby
  • I need to contact a customer service person to talk too about some returned items. Loosing the will to live just need a telephone number. I’ve tried your websites etc no joy.

    Steph Wardle
  • I wish to return 2parcels but there are no return notes and I do not have a printer

    Maureen Platt
  • How do I return goods as no return notes in parcels and I don’t have a printer

    Maureen Platt
  • i have just received a parcel with no return form inside

    timothy vivian
    • I bought a coat from a Dorothy Perkins outlet in Port Glasgow. It’s too small but with covid the shop is now closed how do I vgo about returning it.

      Regards Harriet Kennedy

      Harriet Kennedy
  • I tried to arrange for a dresss to be returned through man picking it up mon 31st aug. But unfortunately I don’t have a printer please cancell this
    I am now returning to nearest shop

    Sandra cartwright

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