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Pretty Little Thing Returns

Company Name Pretty Little Thing
Return Time Limit 45 days
Refund Time 45 days
Return Label Required
Original Packaging Required
Return Address Read below
Exceptions N/A

Pretty Little Thing is one of the leading fashion retailers in the United Kingdom. Its headquarter is present in Manchester. The company deals with fashion-related products for women of the age group of 14 to 24. It operates mainly in the United Kingdom, Ireland, USA, Australia, and France. The products range from clothing and shoes to beauty products and accessories.


Pretty Little Things offers a return process for its customers if they are not truly satisfied with the products after purchase.

Pretty Little Thing Returns Policy:

If you do not like a product after purchase, you can return it within 45 days. The product you want to return must not be washed or worn. Some of the products like pierced jewelry and other beauty products will not be allowed to return due to hygiene reasons. Swimwear and undergarments should only be returned if the hygiene seal is not broken. The shoes you want to return must not be worn outdoors. All the products you are returning must have all the tags attached. The returning products must be in the original packaging.

Pretty little thing Returns:

The company offers free returns option for its UK customers. There are a few carriers that you can use to return back a product to Pretty Little Thing. You can use any of the carriers from Collect+, Hermes, Royal Mail, and ASDA. When the company receives back the product, you will also get a confirmation. After that, the amount will be refunded back to your account. The refund would take place through the same method you use for the purchase.

[Updated – August 2022]

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