Cult Beauty is a world-famous website of beauty and personal care products dedicated to bringing out the best version of yourself. The brand keeps all high-quality products you wouldn’t want to waste, even a single pump or drop.
Cult’s diverse range of products includes- makeup, fragrance, hair, body, skincare, and specially curated gift packages. Some of the famous beauty brands you can find on the Cult Beauty website are- Anastasia Beverly Hills, Hourglass, Charlotte Tilbury, Nars, Pixie, Milk Makeup, etc.
Cult Beauty ships internationally, so you can order its products anywhere from the globe. But what if you receive a broken, damaged or expired product? Is the company willing to offer you a refund? Can you return products ordered from Cult Beauty? Here is everything you should know about the Cult Beauty return policy.
What Are The Terms And Conditions Of Cult Beauty?
Since Cult Beauty deals with personal care and beauty products, they don’t accept returns on unsealed or opened packages. You can return products you haven’t opened and contain all hygiene tags.
You get a 30 days return period from the day of receiving your package, and if your order was eligible for a gift, you have to return it along with your order.
Here is a better breakdown of Cult Beauty’s return policy
|Return Period||30 days from the day of product delivery|
How to Return Cult Beauty Products? Return Conditions for both UK and International Customers
Return condition for UK customers
Here is how UK customers can return an unwanted package-
- Go to the Cult Beauty website
- Click on My Account
- Click on Your Orders
- Select the order you want to return (Your most recent order will appear on top)
- Once you select the order, scroll down
- Click on the return tab
- Select Start My Return and follow the rest of the instructions
Return condition for international customers
International customers don’t get the option to return from the website’s My Account section directly. Besides, you can only return an item when you get a different product or any product from your order is missing, and international customers have to bear the shipping cost.
You have to contact the customer care for any return related queries and have to provide your-
- The email address you used for placing the order
- The order number
- Details of the order missing from your package
- Send a picture of the products you received and of the invoice
How Long Does it Take to Get Refund from Cult Beauty?
Once Cult Beauty receives your returned package, it will go through a quality check. The brand will ensure all seals are intact and the products are in their original condition. When approved, you’ll receive a confirmation email from the company.
You will receive your refund within days of receiving the confirmation email in your original mode of payment. However, the refund time may vary from bank to bank and based on payment methods. If you have used PayPal for ordering, you will receive your refund immediately.