Site icon Returns Policy UK Cancellation Policy

There is an exciting estimation that forecasts the future of hotel booking. According to a report, by 2023, there will be more than 700 million people booking a hotel online. If you are already one of them, you know about, a hotel booking site offering services in 198 offices across 70 countries

But, cancellation is an unavoidable part of the hospitality industry. Something can always come up in the last hours, prompting you to cancel your bookings. So, you might be wondering whether offers cancellation. 

In short, it does. lets you cancel your stay at any time before you arrive at the hotel. However, a refund is subject to different considerations. So, let’s find out all about’s cancellation policy and how to cancel a booking on 

Is Cancellation Possible at

Yes, cancellation is possible at lets you book your hotels across various locations in 70 countries. However, if you have to cancel your booking, you can do so through

The refund is subject to different considerations. Cancellation Eligibility lets you cancel your hotel booking any time before you arrive at the hotel. There are both refundable and non-refundable bookings. Plus, also offers a free-cancellation period for hotel bookings. 

How to Cancel Your Booking with

Canceling a booking at is straightforward. You can book a hotel with from their website and mobile application (available for both Android and iOS). To cancel a booking, you need to follow the steps below:

If you cancel your booking within the free-cancellation period, you won’t be charged any cancellation fee. Of course, for that, you need to select a property with the “free-cancellation” option. 

How Do You Get a Refund?’s “free-cancellation” policy is a relief for any booking that you may need to cancel later. The cancellation policy enables you to get a full refund if canceled within the free-cancellation period. 

However, if you fail to cancel your booking within that period, you will be charged a cancellation fee or the total booking price. In that case, you may or may not get a refund. 

Plus, there will be no refund for non-refundable rooms. Cancellation Fee does not charge you any fee. Any cancellation fee assessed during the cancellation process is by the property itself.

Is Cancellation Possible?Yes
Cancellation ModeOnline Cancellation EligibilityUnder any circumstances before arrival at the hotel
Refund EligibilityCancellations within a free-cancellation period (only with properties enlisted for free cancellation). 
Cancellation ChargesCancellation fees are charged by the property 
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