|Return Time Limit||30 days|
|Return Address||Read below|
B&M also maintains two separate websites for its flower and gardening products i.e., ‘bmflowers.co.uk’ and ‘bmgardenbuildings.co.uk’ besides its original website i.e., ‘bmstores.co.uk’.
In addition to its quality products, the stores also strive to serve their consumers most conveniently. Though you will not need to return B&M stuff, however, if its merchandise doesn’t make you happy then you can return them as the store has a comprehensive returns policy.
B&M Returns Policy
Most of the items are eligible for return or exchange but the following items can’t be replaced or returned.
- Face masks, protective screens, personal grooming products, cosmetics, and intimate clothing items cannot be exchanged or returned for health and safety reasons.
- Perishable products like foods and drinks.
- Mattresses, duvets, and pillows can only be returned if they are unused, in the original packaging, and in a resaleable condition.
- Audio/DVD and computer games can’t be returned but they can be exchanged within 30 days of the purchase.
All of the rest items can be returned/exchanged if they are in a resalable condition with original tags attached. You can return your goods within 30 days of the purchase. For returning the goods, you must provide your proof of purchase like a credit card statement or original invoice along with your returning goods.
The process of refund is simple and easy. Just pack your items with care and keep your proof of purchase with the parcel. Then visit any of the B&M stores (preferably the original store).
The store staff will check your order and you will be instantly refunded as per your original payment method.
B&M offers full refunds for products that are returned within their return policy period and in acceptable condition. Refunds are processed instantly if you return the products in-store.