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B&M Returns

Company NameB&M
Return Time Limit30 days
Refund Time
Return LabelRequired
Original PackagingRequired
Return AddressRead below
ExceptionsRead below

B&M, also known as B&M Bargains and the larger B&M Home store is a British variety store chain that was established in 1978 and since then it has expanded quickly. Now it has around 673 stores across the UK. B & M is one of the largest variety store chains in the UK that offers diverse products under one roof. B & M offers a range of products like groceries, furniture, homeware, and much more. Though the store chain does not offer online shopping facility for groceries, furniture, and homeware products but you can still order online B & M flowers and B & M gardening tools and products and can get them delivered to your doorstep.

The variety stores also maintain two separate website for its flower and gardening products i.e., ‘’ and ‘’ besides its original website i.e., ‘’.

B&M Returns

In addition to its quality products, the stores also strive to serve its consumers most conveniently. Though you will not need to return B&M stuff but, however, if its merchandise doesn’t make you happy then you can return them as the stores has a comprehensive returns policy.

B & M Returns Policy

Most of the items are eligible for return or exchange but the following items can’t be replaced or returned.

  • Face masks, protective screens, personal grooming products, cosmetics, and intimate clothing items cannot be exchanged or returned for health and safety reasons.
  • Perishable products like foods and drinks.
  • Mattresses, duvets and pillows can only be returned if they are unused, in the original packaging and in a resale able condition.
  • Audio/DVD and computer games can’t be returned but they can be exchanged within 30 days of the purchase.

All of the rest items can be returned/exchanged if they are in a resalable condition with original tags attached. You can return your goods within 30 days of the purchase. For returning the goods, you must provide your proof of purchase like credit card statement or original invoice along with your returning goods.

B & M Returns

The process of refund is simple and easy. Just pack your items with care and keep your proof of purchase with the parcel. Then visit any of the B&M stores (preferably the original store).

The store staff will check your order and you will be instantly refunded as per your original payment method.

1 Comment

  1. Maryan Wain

    Hello, I bought a microwave from B&M in Newark-on-Trent in March last year and I haven’t even had it a year and its stopped working. I have still got the receipt so where do I stand as it shouldn’t be doing this at les than a year?

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