|Return Time Limit||28 Days|
|Refund Time||5-10 working Days|
|Exceptions||Face masks, Underwear and Earrings|
|Cost of Returns||Nil|
Baukjen is one of the most popular apparel and lifestyle retailers in the UK that specializes in women’s clothing. Baukjen was established in 2003 and it is still a family-run business enterprise. Baukjen actually consists of two sub-brands – Baukjen women swear and Isabella Oliver maternity wear. Both of these sub- brands offer quality and reliable stuff for women. The brand offers a range of women’s clothing including tops, underwear, jeans, dresses, pyjamas, maternity wear, skirts, and party wear, etc. Besides clothing, the brand also sells homeware, accessories like belts, bags, etc, and also rents some apparel pieces.
Sustainability is at the heart of Baukjen lifestyle as the brand wants to introduce recyclable fabrics so that there is a positive impact on our environment. Besides sustainable fashion, the brand also doles out a significant chunk of its profit for charities. In addition to the UK, Baukjen also ships its products to many other international destinations around the globe.
Though a majority of Baukjen consumers are satisfied with its products, however, if someone wants to return its products for any reason then she can return them as the brand has a considerate returns policy.
Baukjen Return Policy
Though a majority of the products can be returned however several personal hygiene-related products like face masks, underwear and earrings can’t be returned. And if the item to be returned is tainted with make-up, fake tan, body lotions, perfumes, or body odors then the item is ineligible for a return. Besides, you must return the goods unused and in original packing with labels attached.
All the UK returns are free and you have to send your unwanted goods within 28 days of the delivery. For a return, visit their website and notify the support team of Baukjen about your intention of return within 21 days of the delivery. After notifying them, you will still have seven days to return your products. After notification, either create MyHermes or Collect Plus pre-paid return label. Both of the labels are free. After downloading the label, repack your goods in their original packaging and attach the label with your parcel. Finally, send the parcel to Baukjen via your desired courier service and retain postage proof with yourself.
The process of refund is simple and easy. If you want to return a product then you have to visit the website and notify them within 21 days of the delivery. Then create your free returns label. After the creation of the return label, print it and attach it with your return parcel. Finally, send the parcel to Baukjen.
After the arrival of your return parcel, they will send you a confirmatory email. After receiving the email, you will be refunded according to the original payment method within 5-10 working days. For more information, please visit, their official website