Zaful is a fashion retailer that sells both men’s and women’s clothing items in the UK. In addition to quality apparel, the brand also sells casual wear and playsuits like swimwear and other accessories. The brand also offers lucrative discounts from time to time and has a dedicated Sales section in its product catalog.
Zaful is one of the most popular clothing brands across the UK for its satisfying and economical merchandise and is, therefore, it is one of the favorite shopping destinations for a majority of UK citizens.
Zaful is not only popular for its quality products but its consumers also love it for its considerate returns policy.
Zaful Returns Policy
Zaful offers a considerate returns policy. If you are not satisfied with any of its products then you can return it to the brand within 30 days of the delivery. All items can be refunded except for health and hygiene products like undergarments and pierced jewelry and swimwear unless the hygiene strips and tags are in place. Also, no refund is applicable for face masks due to hygiene reasons.
If you want to return your order then you have to contact their customer support team within 30 days of the delivery. They will guide you through the return process. Generally, you have to send back your goods via recorded mail service, if they qualify for a return. You have bear return shipping expenses. However, if you want to return a faulty or defective item then Zaful is responsible for arranging for a full refund and shipping charges.
If you want to process your return then you must contact the customer support team within 30 days of the delivery and then pack your parcel carefully. After this, you have to send your return parcel via recorded mail service. Once your return parcel arrives in one of the Zaful warehouses then you will be notified via email.
Usually, you will get an email notification after the arrival of your return parcel and subsequently will get a full refund as per your original payment method.
For more information, please visit this link, https://uk.zaful.com/returns/