|Return Time Limit||30 Days|
|Refund Time||14 Days|
|Return Label||Not Required|
|Return Address||Read below|
|Exceptions||Perishable items, certain health and hygiene items, and Services|
|Cost of Returns||Only Return Shipping Charges|
Wish was established in 2010 in the USA and since then it quickly expanded to every major country and region of the globe. Likewise to other international destinations, Wish also operates in the UK. It is an online platform for selling and purchasing varied products. Anyone from across the globe can sell his/her merchandise and other fashion and lifestyle products on Wish. For selling, you need only a seller account and some products to sell. If your product is sold on the platform then Wish will have some percentage of the total amount as a commission.
While for buying, you don’t need an account and can buy as a guest but it is recommended to have an account. Its unique business model quickly became popular in many countries including the UK. Till now, more than 500 million users (both buyers and sellers) have used the online e-commerce platform. Wish is headquartered in San Francisco, USA.
Wish is not only popular for its unique business model but its users also love it for its considerate returns policy.
Wish Returns Policy
Wish offers a considerate returns policy. If you are not satisfied with any of the products bought from Wish then you can return them within 30 days of the delivery. All items can be refunded except for the following.
- Perishables – If the item you order is perishable, it is not eligible for return or refund in most cases.
- Excluded Items – Certain Health & Hygiene Items (e.g. skin lotion, toothpaste) or electronic media such as software are not eligible for return or refund if the seal is broken (i.e., it has been opened).
- Services – If you purchase services from a local provider, your ability to obtain a refund is subject to the provider’s policies.
If you want to return your goods then you can return them after contacting the support team of the Wish. Contact the team as soon as possible and they will guide you about the return procedure. The returning goods must be unused, in a resalable condition, and with all tags attached. And for returning, use any recorded and insured courier service. Finally, you must bear the return shipping expenses. However, if you are returning a faulty item then Wish may also pay the return shipping charges.
If you want to process your return then you must return unwanted items within 30 days of the purchase. For an online, contact the support team of Wish and then pack your parcel carefully. After this, you have to send your return parcel to the e-commerce platform via any recorded courier service.
Usually, you will get an email notification after the arrival of your return parcel and subsequently will get a full refund as per your original payment method within 14 days. For more information, please visit Wish official website