|Return Time Limit||14 Days|
|Refund Time||14 Days|
|Exceptions||Digital items and software such as music and games, and services or products that are paid for with charge to bill|
|Cost of Returns||Only Return shipping Charges|
Vodafone Limited or popularly known as Vodafone is one such telecommunications company that provides a range of telecommunication products and services in the UK. The company was established in 1985. It is the third-largest mobile network operator in the UK and the second-largest mobile phone company in the world. At present, it has nearly 17 million active customers in the UK. Vodafone has more than 400 physical stores in the UK besides an e-commerce website. Vodafone offers a range of telecommunication products and services. Its products and services include tech products like smartphones, watches, tablets, and related accessories, mobile top-ups, home, and mobile broadband, SIM-only deals, iPads and iPhones, and much more.
In addition to its great products and services, the telecommunications company also offers an excellent returns policy. Though you will not need to return any of its products or services, however, if its goods or services don’t make you happy then you can return them quite conveniently.
Vodafone Return Policy
Almost all of the items are eligible for return or exchange but however, certain products and services like digital items and software such as music and games, and services or products that are paid for with charge to the bill, can’t be returned.
For a return, call on 08080 034 515, free from all UK landlines and mobiles or 191 from a Vodafone mobile and you will be connected with the customer support team of Vodafone. You should inform the team within 14 days of the purchase. However, you can return the faulty items within 30 days of the purchase. After informing them, they will send you a return pack and return instructions. Most of the products can be returned to the local Vodafone stores and the customer support team will tell you about the return of your specific item.
For returning your online purchases, follow the instructions and repack your goods accordingly. Then use a recorded courier service to send back your unwanted goods and remember to retain the postage proof. Finally, you will be responsible for the return shipping charges.
The process of refund is simple and easy. Just call the customer support team of Vodafone and then follow the given instructions. Always use a recorded courier service for sending your unwanted goods to the company. You should complete this process within 14 days of the purchase. Finally, you will be refunded as per your original payment method within 14 days. For more information, please visit, their official website