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Stradivarius Returns

Company NameStradivarius
Return Time Limit28 days
Refund Time
Return LabelRequired
Original PackagingRequired
Return AddressRead below
ExceptionsSwimwear, underwear, pierced jewelry, personalized items

Stradivarius is a UK based women’s clothing and fashion brand that not only sells apparel but also reliable and comfy footwear. This premium women-only retailer offers quality clothing for women like tops, bottoms, loungewear, dresses, and much more. Besides clothing and footwear, the brand also sells accessories and certain jewelry items.

Products of the Stradivarius are quite popular with a majority of UK ladies because of their quality and affordable prices.

Stradivarius Returns

In addition to its economical merchandise, Stradivarius also offers a great refund policy and if you want to return any of its products from any part of the UK then you can do it.

Stradivarius Returns Policy

Though you can return a majority of the items but however the following are some exceptions.

  • Returning Items must not be worn and must not be washed under any circumstances.
  • Items with false tan, make-up, or any other stains will not be accepted for return or exchange.
  • Beauty products and pierced jewelry are non-refundable goods.
  • Underwear and swimwear can only be returned if the hygiene seal has not been removed.
  • Shoes must be tried on indoors.
  • Returning items must have all tags attached.

For a return, fill out the return label attached with the delivery note of your original order. Don’t have the return label? No worries! you can request a new one in this link. Alternatively, log in to your account, go to your “my orders” section, find the order you want to return and click on “return products”.

After this, you have 2 options:

  • Returning the item in store. For this, you need to bring the package along with the return label to the store where you pruchased the item.
  • Drop off points. If the order has been delivered to you, you need to find the closest drop off point to you on Strdivarius mobile application/website and drop off your package there. Don’t forget to stick the return label on top of it.

Finally, you have to cover your return shipping charges and you will receive a full refund as per your original payment method.

Stradivarius Refunds

The fashion retailer quality and reliable stuff to Brits. However, If you want to return its goods then for processing your return; you must fill out the returns label of your delivery note. Retain the postage proof with yourself until the final return.

Refunds will be processed within 7-14 days once your item has been delivered to the warehouse. Note: Stradivarius might reject returns in cases which the item has been damaged or is not eligible for returns.

6 Comments

  1. Caitlin

    Hello,

    I recently bought a jacket in store however i have returned home and picked up the wrong size. I live too far to return it is it possible to post?

    Thanks

  2. LYNDA MACDONALD

    HI NEED HELP TRYING TO RETURN A PAIR OFF JEANS PUT IN MY EMAIL ADDRESS AND ORDER NO 50048114438 BUT IT KEEPS SAYING ORDER CNT BE FOUND I BOUGHT THEM THROUGH KLARNA ON THE 12TH FEBRUARY OTDER REF IS QVBT4C47-1

  3. Muireann

    I bought a pair of jeans in store yesterday and went home to try them on but they were no good. I am hoping to return these with the tags still on them today in the same store. However, I seem to have dropped/lost the receipt, will this be an issue?

  4. sophie roberts

    I purchased a pair of cargo trousers in store and couldn’t try them on as changing rooms were closed. When I got home they did not fit, am I able to send these back via post?
    Thank you

  5. Emma Patten

    Hello I recently purchased some leggings In store to find out when I got home they have a ladder in them. I am not local to this store can I return them via online? Many thanks

Comments are closed.