|Return Time Limit||28 days|
|Return Address||Read below|
|Exceptions||Swimwear, underwear, pierced jewelry, personalized items|
Stradivarius is a UK based women’s clothing and fashion brand that not only sells apparel but also reliable and comfy footwear. This premium women-only retailer offers quality clothing for women like tops, bottoms, loungewear, dresses, and much more. Besides clothing and footwear, the brand also sells accessories and certain jewelry items.
Products of the Stradivarius are quite popular with a majority of UK ladies because of their quality and affordable prices.
In addition to its economical merchandise, Stradivarius also offers a great refund policy and if you want to return any of its products from any part of the UK then you can do it.
Stradivarius Returns Policy
Though you can return a majority of the items but however the following are some exceptions.
- Returning Items must not be worn and must not be washed under any circumstances.
- Items with false tan, make-up, or any other stains will not be accepted for return or exchange.
- Beauty products and pierced jewelry are non-refundable goods.
- Underwear and swimwear can only be returned if the hygiene seal has not been removed.
- Shoes must be tried on indoors.
- Returning items must have all tags attached.
For a return, fill out the return label attached with the delivery note of your original order. Don’t have the return label? No worries! you can request a new one in this link. Alternatively, log in to your account, go to your “my orders” section, find the order you want to return and click on “return products”.
After this, you have 2 options:
- Returning the item in store. For this, you need to bring the package along with the return label to the store where you pruchased the item.
- Drop off points. If the order has been delivered to you, you need to find the closest drop off point to you on Strdivarius mobile application/website and drop off your package there. Don’t forget to stick the return label on top of it.
Finally, you have to cover your return shipping charges and you will receive a full refund as per your original payment method.
The fashion retailer quality and reliable stuff to Brits. However, If you want to return its goods then for processing your return; you must fill out the returns label of your delivery note. Retain the postage proof with yourself until the final return.
Refunds will be processed within 7-14 days once your item has been delivered to the warehouse. Note: Stradivarius might reject returns in cases which the item has been damaged or is not eligible for returns.