Do you love bicycle riding? If yes, then Sigma Sports is the best place for you to shop for quality, comfortable, and affordable bicycles. Sigma Sports is a UK-based bicycle retailer and it was established in 1991 by Ian Whittingham and Jason Turner. Subsequently, it built up its website and since then the retailer has experienced a great expansion and now it also sells its products across the UK. The brand not only sells bicycles but its products also include cycle components and accessories, clothing items, nutritional supplements, triathlon products, footwear, and much more. Besides these products, the retailer also offers several services like mechanics course, training services, bike fitting, and the like. In addition to UK, the brand also ships its products to other regions and countries of the globe.
Though a majority of the brand’s consumers are satisfied with its products, however, if someone wants to return its products for any reason then he/she can return them as the brand has a considerate returns policy.
Sigma Sports Returns Policy
You can return most of the items but the following items can’t be returned.
- Nutritional Supplements, customized goods, and other perishable items.
- Shoes: When trying on shoes, don’t wear these outsides as if worn outside then shoes can’t be returned.
- Face Mask: For hygiene reasons face masks are not accepted for a return unless faulty.
- Items that are worn out, soiled, or tainted with body odours.
All other products can be considered for a return if you have returned your goods within 90 days of receipt. For initiating a return, fill out your return form on the website and create your free Royal mail return label on the website. Then place your return form in your return parcel and attach the return label. Afterward, send the parcel to the brand via Royal mail. There are no return shipping charges if you send the parcel via Royal mail but if you send it via any other courier service then you must bear the return expenses.
Sigma Sports Returns
The process of refund is simple and easy. If you want to return a product then fill out the return form and create your return label on the website, pack your parcel and send it to the retailer via Royal Mail within 90 days of the receipt.
After the arrival and subsequent approval, your refund will be processed as per your original payment method.