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Sezane Returns & Refunds

Company NameSezane
Return Time Limit15 days
Refund TimeWithin a week
Return LabelRequired
Original PackagingRequired
Return AddressRead below

Sezane was established in 2013 in France and soon it expanded beyond the French borders. It is a women-only vintage fashion brand that specializes in selling creative knitwear. Now, Sezane operates in almost every European country and in other continents of the world. The brand also operates in the UK. The fashion and lifestyle retailer offers quality knitwear clothing for women and besides knitwear products, the brand also sells accessories, home collections, and other merchandise.

Almost all products of Sezane is quite popular with a majority of UK girls and ladies and it is safe to say that it has become one of the favorite shopping destinations for a majority of the UK women population. All of the Sezane products are manufactured from eco-friendly raw materials.

Sezane Returns

In addition to its timeless products, Sezane also offers a great refund policy and if you want to return any of its products from any part of the UK then you can do it.

Sezane Returns Policy

If you need to make a return, then you have to log in to your account and initiate an online return process. After completing the online return process, create your return label on the website and then print it, if you want to deliver your return parcel via DPD. And if you want to use Collect Plus then simply fill out the returns label that comes with your delivery note. After filling your returns label, pack your goods in original packaging and then affix the return label to the front of your return parcel. Remember that the returning goods must be unused with all tags attached. After this, you need to send it to the vintage fashion brand by using DPD or Collect Plus (as per your returns label). You have to send your return goods within 15 days of the delivery.

Finally, you have to cover your return shipping charges and you will receive a full refund as per your original payment method. For faulty items, the brand is responsible to pay your shipping charges along with a full refund. 

Sezane Returns

The unique fashion brand not only sells its quality garments in the UK but its products are popular with its international consumers as well. The brand offers the same returns policy for both its UK and international consumers.

If you want to process your return then you must complete the online return process and then create a return label or fill the one that comes with your delivery note. Next, pack your parcel carefully. After this, you have to send it to the brand via DPD or Collect Plus. Once your return parcel arrives in the warehouse then you will be notified via email.

Usually, your refund process will be completed within a week and you will receive a full refund as per your original payment method.

Sezane Refunds

Sezane offers full refunds for items that are returned in their original form and in acceptable condition. It will take them 1 week to process your refund once the products are received by their warehouse and approved for a refund. You will be notified by email when your refund is ready.

1 Comment

  1. Susie Hicks

    I have an unworn dress to return, I have logged it but no label was created. I have a returns label via Hermes, but I can’t see where to take my parcel. This used to be so easy, I am really unimpressed and will hesitate to shop with Sezane again, though I love your products.

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