|Company Name||Route One|
|Return Time Limit||28 Days|
|Refund Time||5 working Days|
|Return Address||Route One Returns, the Buffer Depot, Badminton Road, South Gloucestershire, UK, GL9 1HE|
|Exceptions||custom orders including decks with the grip tape applied, face, body, and grooming products, underwear and socks, swimwear, face masks and coverings|
|Cost of Returns||Only Return Shipping Charges|
Route One is a UK-based skate and lifestyle brand that was established in 1989 in the UK. Since then the brand is providing the best gear for skaters not only in the UK but also ships its products to other countries of the world. The brand offers quality and comfortable skating equipment, clothing, accessories, and footwear to skaters of the UK as well as other European countries. The brand is very popular among sportsmen, skaters, travelers, and common folks of the UK. Products of Route One include skateboarding, shoes, clothing, and other related accessories. Besides its e-commerce website, Route One has also physical stores across the UK.
Though a majority of the Route One customers are satisfied with its products, however, if someone wants to return its products for any reason then he/she can return them as the staking store has a considerate returns policy.
Route One Returns Policy
The returns process is very simple and you have to return your goods within 28 days of the delivery. Though most of the products can be returned however, products like custom orders including decks with the grip tape applied, face, body, and grooming products, underwear and socks, swimwear, face masks, and coverings can’t be returned. Moreover, all of the returning goods must be unused and in their original packaging.
For returning your goods, you have to fill your the return form that comes with your order and after filling the form, repack your returning goods. Place your return form in the parcel and also include your order number and reason for return. Finally, send it to Route One via any recorded courier service.
Finally, you have to bear return shipping charges unless your goods are defective. In this case, the brand will pay back return shipping charges as well as a full refund.
Route One Returns
The process of refund is simple and easy. If you want to return a product then you simply fill your returns form and repack your goods. Then send it to Route One via any recorded courier service at the following address.
Route One Returns, the Buffer Depot,
Badminton Road, South Gloucestershire, UK, GL9 1HE
Normally 5 working days are required to process after the arrival of your return parcel at the warehouse. After receiving your parcel at the warehouse, you will be notified via a confirmatory email. Moreover, you will be refunded according to the original payment method. For more information please visit, their official website