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Pro Direct Returns

Company NamePro Direct
Return Time Limit28 days
Refund Time7 days
Return LabelRequired
Original PackagingRequired
Return AddressRead below
ExceptionsHealth and hygiene products

Are you a sports lover? If yes then you must be familiar with Pro Direct. Pro Direct is undoubtedly ‘the world’s largest online specialist sports store. Likewise its international customers, the online sports store also sells its quality sports goods in the UK. Besides sports products, the store also offers lifestyle apparel, footwear, and other accessories on its website.

It is popular worldwide for its diverse product catalog. The store offers a range of sport goods and its products include football, running, rugby, cricket, tennis, basketball, and other sports equipments, kits, balls, rackets, apparel, footwear, accessories, and much more. In addition, it also sells fitness, activewear, and lifestyle products.

Pro Direct Returns

Pro Direct is not only popular for its quality products but its consumers also love it for its considerate returns policy.

Pro Direct Returns Policy

Pro Direct offers a considerate returns policy. If you are not satisfied with any of its products then you can return it to the brand within 28 days of the receipt. All items can be refunded except for health and hygiene products like undergarments, face masks, and swimwear unless the hygiene strips and tags are in place. All the returning items must be unused, in original packaging with all tags attached, and in a resalable condition.

If you want to return your order then you have to fill the return section of your delivery note and then pack your goods carefully. Afterward attach the return section with the return parcel and send it to the online store via any recorded courier service. You have bear return shipping expenses. However, if you want to return a faulty or defective item then Pro Direct is responsible for arranging for a full refund and shipping charges.

Pro Direct Returns

If you want to process your return then you must fill the return section of your delivery note and attach it with your return parcel. Now, you have to send your parcel within 28 days of the receipt to Pro Direct.

Once your return parcel arrives in one of the store’s warehouses then you will be notified via email. Subsequently you will get a full refund as per your original payment method within 7 working days.

1 Comment

  1. Gary Couzens

    How do I return an item. There is no Returns form with the package ?
    There is a letter / order form
    The order number is #61870010
    Could you help please. I like to drop off at one of those collection units with the drawers if possible ?
    Gary Couzens

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