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Nasty gal returns

Nasty Gal is an American store spread across many countries. It specialises in fashion products, clothing, cosmetics, accessories, footwear, and intimate toys. Its collection is geared towards young female consumers.

The brand was launched almost two decades ago and has become a go-to destination for many young women. It started with one store, and today Nasty Gal operates in nearly 60 countries. They have exclusive stores and online websites to meet clients’ needs.

There is always a possibility of faulty items, product dissatisfaction, or even the need to exchange the product. Read on to learn the Nasty Gal returns policy to address those times.

Nasty Gal Return Policy At A Quick Glance 

Nasty Gal Returns 
Return PeriodWithin 28 days from billing
Return AddressNasty Gal ReturnsWidow Hill RoadHeasandford Industrial Estate,Burnley, UK,BB10 2BQ
Refund Period14 days after returning to the store
Labels and tagsMandatory
ExceptionsFashion masks Cosmetics Pierced jewellery SwimwearLingerie

What Is The Returns Policy Of Nasty Gal?

Nasty Gal accepts returns within 28 days of billing or delivery. Follow the steps below to send the order back to the store: 

How Do They Send The Refunds?

Standard Nasty Gal refunds will take 21 days, including 14 days for returning, 7 days for processing, and 7 days to refund. They send the refund amount to the original payment method used during the purchase.

But if you don’t get an email even after 21 days, contact Nasty Gal customer care through the website.

Which Conditions Apply For Nasty Gal Returns?

What Happens With Faulty Items?

You must address your concern as soon as possible for any faulty items. Call Nasty Gal customer care through the online website whenever you notice it. The “Contact Us” option will connect you to their representatives.

Fill in: Name, Order Number, Product Name and Code, and add a picture of the faulty item and its description. They will access the return and process it after a thorough cross-check. 

Sometimes, they can deny returns for some items if they are not in their original condition. You can return them, but at your own cost.

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