|Company Name||My Protein|
|Return Time Limit||30 days|
|Refund Time||3-5 days|
|Return Address||Read below|
|Exceptions||personalized goods and personal hygiene-related products like undergarments and swimwear|
They say health is wealth. And they are right for human health is an invaluable blessing. Caring for our health is not only necessary but it is also acknowledging the nature for its priceless gift. Today’s sedentary lifestyle has created many health problems and therefore workout is a must for minimizing these varied health problems.
In intense workouts, our body’s internal structures undergo some wear and tear. Therefore, protein-rich diet is often recommended if someone regularly visits gym. Health brands like My Protein cater for our protein-rich diets. My Protein is a UK-based online retailer that offers a range of health and sports merchandise. It was established in 2004 and since then it grew enormously. Now the retailer ships its products to almost every region and country of the world. The retailer sells supplements, protein powders, vitamins and high-protein foods and snacks and sports clothing.
Though a majority of My Protein consumers are satisfied with its products, however, if someone wants to return its products for any reason then he/she can return them as the retailer has a considerate returns policy.
My Protein Returns Policy
All items can be returned except personalized goods and personal hygiene-related products like undergarments and swimwear can only be returned if the hygiene seal is in place and has not been broken. Also, food items are non-refundable like protein shakes and supplements, etc.
All other items except the above-mentioned ones are eligible for returns within 30 days of the delivery but you must return the goods unused and in original packing with labels attached. You have 30 days to initiate your return process by informing the retailer via its website. Then you will have 14 more days to send your goods to the retailer.
Finally, all the UK returns are free but for international returns, the consumer is to pay postage and other applicable charges.
My Protein Returns
The process of refund is simple and easy. If you want to return a product then you have to visit My Protein website and locate your order to be returned in the order history. If your order is eligible for a refund then a ‘refund’ tab will appear. Click this tab and follow the steps to complete your online return process. Once you have completed all the steps on the website, then repack your returning goods in original packaging and send them to My Protein via any recorded mail service.
After the arrival of your return parcel, they will send you a confirmatory email. After receiving the email, you will be refunded within 3 to 5 working days according to the original payment method.
For more information, please visit the following link. https://www.myprotein.com/customer-services/returns-policy.list